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The Towers Hotel & Spa – reviews, photos

Swansea Bay SA10 6JL, Wales
Hotel amenities
The Towers Hotel & Spa
The Towers Hotel & Spa
The Towers Hotel & Spa
The Towers Hotel & Spa
The Towers Hotel & Spa
The Towers Hotel & Spa
Ranked #1 of 1 hotels in Swansea Bay
4.0 of 5 stars 77 Reviews
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77 reviews from our community

    Trip type
Traveller rating
    28
    28
    11
    9
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Date Rating
Droitwich, United Kingdom
1 review
“Welsh Wonder!”
4 of 5 stars Reviewed 29 January 2012

Just got back from a two night stay which started with a hitch and we thought 'oh no'. After phoning the week before to add an extra night to our stay we arrived and they didnt have a booking for us. It was soon sorted and we found the check in process really easy. You have to preauthorise a card payment for incidentals, never had to do this at any other hotel but it wasn't a problem. The room was pretty good over in the annex, nice view of the tower. We were in room 205. Room was large and clean, nothing really to complain about, the gripe is that the pillows were not very 'plump' and there was no light over the vanity mirror(no good for doing hair and makeup!)
We ate in the restuarant on the Friday, service was fast, so not sure if the food is partly cooked before hand, the place wasn't that busy so they could of been really fast! The staff were attentive but not intrusive and the food was good. Prices about avarage, we had 3 course and a bottle of wine for £60.
Hotel was quiet on the first night but on the Saturday there were people up and down the landing shouting and laughing in the early hours. Possibly a little more sound proofing wouldn't go a miss!
Breakfast was one of the best we have had in a hotel, help yourself to as much as you want, with plenty of selection to suit all.
Check out pretty easy slight mix with final bill but was quickly reolved with no problems, would definatley stay again if in the area.

Room Tip: In the annexe choose one at the front for a better view.
See more room tips
  • Stayed January 2012, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask blueblood38 about The Towers Hotel & Spa
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Derby, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Excellent”
4 of 5 stars Reviewed 29 January 2012

We have just returned from a great night stay at the Towers, booked using some credit I had on Red Letter Days.
We were greeted by a helpful reception staff, who informed us we were upgraded to a Junior Suite, which was huge, with a separate lounge, small balcony with a distant sea-view, a lovely king size bed, and a massive bathroom, with separate shower cubicle, and massive bath.
We used the pool, steam room, sauna and jacuzzi, all were very clean and tidy, with no complaints. You could have treatments too I think but we didn't use the service.
We ate in the dining room in the evening, and the meal and service were again excellent.
Breakfast was buffet style and again was great.
From check in to check out all the staff were very friendly and helpful.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask rob c c about The Towers Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wales
1 review
1 helpful vote 1 helpful vote
“Wonderful”
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

Our third visit to the Tower spa hotel, wonderful time. Last visit was to watch a show and stay. 12 of us used the spa on the Friday (before booking into our rooms) food lovely and staff go out of their way to help. Thank you all for putting up with us. Mrs Grimshaw

  • Stayed January 2012, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask brotalwg about The Towers Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
south wales uk
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“brill”
5 of 5 stars Reviewed 22 January 2012
1
person found this review helpful

Just returned from over night stay at the towers, we booked this as there was a tribute night to soul, both artist were great. The two course cavery meal was excellent and for the number of people that were there the meal was served quickly, very hot and really tasty. Our room was upgraded to a top floor suite which was something we were not expecting, but an added bonus.The room was big with additional lounge, dinning area, seperate shut off bedroom and bathroom, and all this was spotless. The staff are very friendly and go out of their way to help.Breakfast was as good as our meal and had something for all tastes. So to all at the towers, keep up the good work, we will see you as soon as there is another saturday night tribute available.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask sheran s about The Towers Hotel & Spa
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Frances186466, Manager at The Towers Hotel & Spa, responded to this review
26 April 2012
Thank you for the lovely review, great to hear that you enjoyed your stay with us. Just to let you know that we have the following tribute nights coming soon:

Friday 15th June - 80's Diva Show with Helen Enser Morgan
Saturday 23rd June - Tina Turner Tribute
Friday 6th July - Robbie Williams & Buble Tribute
Friday 13th July - Katy Perry & Jessie J Tribute

Hope to see you soon at one of our future events.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Talbot
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“Excellent room”
5 of 5 stars Reviewed 15 January 2012

We recently stayed for 1 night to watch a show.Our room on the top floor had a separate living and dining area with very good views across Swansea Bay.The bed was huge,shower and bath very good.We ate in the ballroom before the show and the food was excellent.In the morning while being surrounded by many sore heads at breakfast the staff helped in any way they could.Well done!

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask billywiz23 about The Towers Hotel & Spa
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Additional Information about The Towers Hotel & Spa

Swansea Bay SA10 6JL, Wales
Price range (per night):* INR6,169 - 7,170

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