My husband and I stayed here a few days on our adventure Vacation this year. Our Bucket list included seeing Elvis Presley's beloved Graceland and then to points out West.

From the moment we entered the lobby we could feel the warmth of the employee's and their team spirit. How refreshing! The employee's from the front desk to the bellman and even the housekeeping staff were personable and very professional.

The hotel is nice and had everything we needed. The location was great! Easy access to freeways also.

When you are visiting Memphis whether business or pleasure this hotel would be a good choice.

While there, one simply must go into the Gift Shop and meet 'Miss Jane'.

Charming is the best way to describe this fascinating woman. She is truly a genuine treasure. She could easily have been an Ambassador.

'Miss Jane' also has a wealth of knowledge about her beloved city. You will spend a few
minutes with her and feel that you have known her a lifetime and as in my case, I wish that I had.
Why the movie producers or writers have not discovered her is beyond me. She is absolutely fascinating!

Just a note of interest. We enjoyed our stay at the Holiday Inn East Memphis so much that out of all the hotels we could have chosen, we chose this one once again when we were traveling back home to Florida .

I have stayed at many hotels of many different brands, but this one takes the cake as an old, dated and VERY DIRTY hotel. While the staff I encountered was very friendly & polite, you could tell that no one cared about caring for or maintaining this hotel. Where do I even begin? I thought that Holiday Inn had booted all the old and bad ones from the system. Not this one. Why, I don't know. They haven't relaunched, neither have they done any sort of updating or renovations in what looks like 15 years. That is probably how old my old & painful mattress was. I had a hard time falling asleep due to the terrible back pain that the mattress caused me. However, let's get back to the cleanliness. Carpets are filthy, grimy & worn. I saw lots of roaches crawling around outside the pool & fitness center first thing in the morning. Room air conditioners are probably 20 years old, though they did cool fine, just loud. However, the room stunk something terrible. I was afraid to look at the A/Cs to see how dirty they were, as that is no doubt where a lot of the odor came from. I did have a tiny fridge & a microwave. Went to throw some stuff in the fridge, not only was it not on, but it smelled so bad that it knocked me a few feet back. No shower curtain liner, broken clock, only a soap & shampoo, ratty, lumpy old pillows. Dirty phones, dirty tub & bath & carpet... I could go on and on. I am not sure there was one thing in the room that wasn't dirty, worn or needed replacing. The wallpaper in the halls is old, scratched up and peeling. If you don't mind staying at a dump, then by all means stay here. A property that cuts this many corners makes me wonder if they even do things like change the sheets. Do yourself a favor and stay anywhere else. You could probably get a better room at a Super 8 even.

this hotel was not in the location we expected it to be. however! the hotel staff were a joy, especially Stephanie who went out her way to help us with transport and tips. to get to beale street without a car, it turns out that it's practically impossible unless you have insider knowledge about the bus service. if you ask the hotel driver to take you to the bus stop they will do this no problem. the bus service is.......erratic to say the least, i'd suggest that the hotel try and get their hands on bus timetables as the bus website was down, and there is no timetable at bus stops. oh, and the sunday service is non existant if you want to get back to the hotel after 8pm, so be prepared for taxis. apart from this little problem, the hotel is amazing! i would stay here again, just hire a car :)

My boyfriend and I went to Memphis for his birthday. When we checked in we told the desk clerk what we were in town for and she remembered us every time we came through the lobby. She even told him Happy Birthday on his actual birthday. We had a little trouble with the A/C and went down to the front desk to report it. The maintenance man was in our room within 10 minutes. We had a very nice stay and will definitely stay here again. If I had to pick a con re: this hotel, it would be the cost of breakfast. I thought a continental breakfast was free, but not here. Although we did get one free breakfast by siging up for Priority rewards.