i read with amusement the critics on this hotel you would think that they paid Hilton prices and expect Buckingham Palace Service. I am not related in any way to this establishment but I believe that with the price i paid it was well worth it. Maybe these are people who expect to pay pennies for a meal and expect a five course meal ate but hey when i am on vacation i need a clean, safe environment and this hotel delivered. I was especially taken aback by the friendliness of the staff and a manager by the name of Karnail .

Well I just stumbled upon this site & I've read all of the negative responses about this hotel. If what everyone's saying that happened to them during their stay is true, I feel sorry
for them & NOBODY deserves that type of treatment in ANY hotel that a customer pays to stay at. However from the experience that I had there in 8/2007, I can tell you that I had
nothing but a great time at this hotel. I had a nice room to stay at, air conditioner was
working in the 100+ degree weather & the staff was friendly. And for those wondering, no
I'm NOT associated with ANYONE at this hotel, I'm just a customer from NY that had a
great time during Elvis Week at my stay at the hotel.

I chose to stay here while visiting the Memphis area mostly because of the good rate. Of course, you get what you pay for but it seemed ok for me. However I needed to check out 1 day early and they charged my card for the full 5 nights I originally planned instead of the 4 nights . If you choose to stay don't let them charge your account ahead of time. I'm still fighting for 1 nights credit on my card. The desk people have no authority and I'm told that I need to talk to the "manager" named Gary who is like chasing a ghost. I wouldn't recommend this hotel mainly because there seems to be no accountability or customer service.

This place is a converted Holiday Inn. I can see why they got rid of it. The toilet didn't work. The halls are dark and dirty and don't leave anything valuable in your car cause the security is terrible. It's cheap and it worked for the night but don't stay long. What a dump!!!