We just came back from the worst hotel/motel experience. The Airport Inn should not operate their business. Where should I begin?
The overall room - it was smelly, molded, cracks in the wall, stains everywhere, and very badly installed windows (if you stay here, don't even think about staying the first floor. Someone can easily break into your room).
The worst towel provided ever - only two medium size were provided for 2 adults. they were smelly and the color were gray and yellow, but I assumed these were originally white.
The cold shower - the water coming out from the pipe felt not clean.
The bed - cigarette burns and smell. We asked for non-smoking room, yet, there was an ashtray...
The NOISE from the airport and the highway - I could not sleep. I am usually not sensitive to noise during my sleep, but this place is an exception. Every 5 minutes I woke up due to airplanes and car/trucks!
The NOISE from others staying and working here - Wow, the entire night someone was walking, talking, laughing and yes fighting. Another reason I woke up every 5 minutes.
The breakfast - we were told that there would be a complementary full-service breakfast incl. eggs, bacon, hasbrown, toast etc. No, no, no! The woman at the breakfast room told us that they had no gas. She did not even give us toast, but she tried to sell us banana for $1.50.
The other customers - yes, it won't harm to bring a bullet proof jacket. Scary, scary, scary! Some people are not just staying here but living here! A homeless shelter may be even better than here! One man who wanted to use the PC (yes, there is one PC for the internet access) for more than 15 min limit. He started cursing a receptionist and others who were waiting for the PC. He said "you were a --- racist, I demand an apology" etc. It was scary.
The reception - later we found out that there was a sign over the reception "No Refund, No Exception". We now know why. At least we were lucky to book for one night.
The price - not worth for paying $53.99 plus tax! I had a better place in the past for this price! We want our money back!
Please please stay away from this place. Drive some more if you cannot find any other place, please beleive me! I have not posted this negative review before, and I am not a demanding person, but this place is the worst in the US, the worst in the world!
If you are a state/federal agent, please search and inspect this place please!
- Airport Hotel Memphis
