Do not stay at the Ramada Inn on Sycamore RD. It was a horrible experience!

The first room they tried to give us had an old musky scent, like it had not been rented in awhile. The second room had broken furniture, no remote for the TV, no working phone, no internet service, mold on the bathroom ceiling, a coffee maker, but no coffee pot. The free breakfast was horrible. No spoons for ceral, watered down coffee, no creamer. There was about 7 people in line for breakfast and only enough for 3 people. I have filed a complaint and am waiting to here back. I asked for a refund for the second night so I could stay at another hotel, and I was told no refunds are available. RIP OFF, Horrible Motel, never again will I ever choose a Ramada Inn.

We were touring from Memphis, up to the Smoky s, then back another way and ending once again in Memphis. For the first part of our trip, we booked in the 4 star Crown Plaza in Memphis. This was bad, and overpriced, so we booked the Ramada for our last two nights. The hotel was over the bridge from Downtown, but took only a few minutes by car to reach. It was being modernised, so the pool was closed and the corridors were being refloored. The room, however, was fine. Clean, well laid out and pleasant. The breakfast was included in the amazingly cheap price and was more than adequate. The staff were friendly and helpful. I would happily stay there again and recommend it to anyone.

It was Saturday night. It was the only room available at that particular interstate exit ramp, right outside of Memphis. A red flag should have gone off when the desk clerk asked the manager if room 114 was rentable. But, I wanted a room, and agreed to pay the outrageous rate. Anyway, after being in the room about 2 1/2 hours, I noticed a roach crawling down the wall. I killed it, no biggie. But, in about a half hour I saw another one. Killed it. In about a half hour, noticed one crawling on the floor and another one crawling over the nightstand. OK, that was enough. I packed everything up and went to the front desk. No other rooms, so I requested a refund. They would only give me half my rate back even though I'd only been in the room for about 4 hours. To make a long story short, I ended up having to go through Ramada corporate to get my refund and it took almost a month. I'll never stay at a Ramada Inn again. Anywhere!

This hotel was okay. We did not feel unsafe at the hotel or in the neighoborhood in general. There was a little mold in the bathroom and some paint chipping off the walls. But, the beds were comfortable. The free breakfast was excellent. In the end, you get what you pay for, but I would totally stay here again and recommend it to friends.