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BEST WESTERN Suites – reviews, photos

6045 Macon Cove, Memphis, TN 38134
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BEST WESTERN Suites
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BEST WESTERN Suites
BEST WESTERN Suites
Ranked #91 of 134 hotels in Memphis
2.5 of 5 stars 18 Reviews
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18 reviews from our community

    Trip type
Traveller rating
    0
    5
    0
    3
    10
Date Rating
Murfreesboro, Tennessee
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
“stay away”
1 of 5 stars Reviewed 7 March 2011
4
people found this review helpful

I stayed at this hotel with my college aged daughter when we went to a Grizzlies BB game. Rooms are old and dated, lobby smells very bad and these guys are cheap, cheap, cheap. My daughter headed down to breakfast at 8:30 am . No coffee and she asked them to make some , they ignored her. Another lady asked the woman at the desk and no answer she just walked down a hall. I came down 10 min later and asked. Nothing happened. 10 min later after I was almost done with breakfast I asked again and was told by the womans husband that it was now 10 min until breakfast was over and they told me they would not make more coffee because they had to make 25 cups at one time. Oh my goodness, so no coffee for breakfast!!!! She said if I wanted coffee I had to go to my room and make it!. As a Best Western Diamond member I stay at many Best westerns a year. I have never stayed at such an awful , rude hotel!!!!

  • Stayed December 2010, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask TNedge about BEST WESTERN Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dahlonega, GA
Contributor
17 reviews 17 reviews
Reviews in 18 cities Reviews in 18 cities
9 helpful votes 9 helpful votes
“Cheap in everything but price”
2 of 5 stars Reviewed 25 February 2011
1
person found this review helpful

There's a reason this is close to last in ratings. Worst service! The room itself was large and had potential but that's where it ends. We travel for a living. Stay in hotels 60 days straight and this is the first really bad review I've written. The towels were stained and one of them had a hole in it the size of my fist. Sheets were so worn there were holes in them. We tried to call the front desk for more but no one answered when we let it ring repeatedly. Big sign out front says high speed Internet but it wasn't wireless. I asked and the guy at front said they were required by Best Western to have hard wired Internet. Horse crap. I stayed in three other best westerns this week and they all had wireless. I actually took the towels to the front to show them and told the we had called but he said no way, they had been there the whole time as if we were lying. Hotel lobby and stairwell stinks of the heavily spiced food they must be cooking.

There is a reason 90% of people would not recommend this hotel. I w

  • Stayed February 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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austin
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“best western should close the hotel”
1 of 5 stars Reviewed 27 November 2010
3
people found this review helpful

Know one answered the phone. Fax and phone same number--desk clerk never on duty.... breakfast was terrible quality gravy was e water.... breakfast room was cold outside doors always open..bed poor mattress
AS YOU CAN SEE MY WIFE AND I DO NOT RECOMMEND THIS HOTEL FOR ANYONE...
EVEN AT A LOWER PRICE I WOULD RATHER STAY IN A RAT TRAP

  • Stayed November 2010, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask steve555Austin about BEST WESTERN Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ewing, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“OMG - find anything else but this one!!”
1 of 5 stars Reviewed 15 September 2010
4
people found this review helpful

This was the first place we stayed at on our way to AZ - it was a convenient place to stop right off the highway. We were dead tired and didn't have time to leave and find another place - wish we would have!! It really grossed us out. The clue should have been upon entering the lobby -- strong odor of curry mixed with the smell of the dirty floors. I can't get the smell out of my nose even now. The woman at the front desk was so rude and unhelpful and acted like she was doing us a giant favor by letting us stay there. Not enough towels in the rooms for two people, mattress was lumpy and dirty underneath the pad...uggghh. We were glad to leave in the morning! Now I know, just because it says "Best Western" doesn't mean a thing.

  • Stayed September 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Katieelder about BEST WESTERN Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
houstonburbs
Top Contributor
85 reviews 85 reviews
Reviews in 34 cities Reviews in 34 cities
25 helpful votes 25 helpful votes
“One of the worst hotels we have ever stayed at...”
1 of 5 stars Reviewed 10 July 2010
5
people found this review helpful

AWFUL! AWFUL! AWFUL! This is one of the worst hotels we have ever stayed at. Rude employees.. nasty room... slept with one eye open thinking that our vehicle was going to be vandalized. Wish we had never stayed there. How this establishment won an award, makes us wonder what are the rest like.

  • Stayed July 2010, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask ladybugtx76 about BEST WESTERN Suites
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Additional Information about BEST WESTERN Suites

  • Memphis Best Western
  • Best Western Memphis
Address: 6045 Macon Cove, Memphis, TN 38134
Price range (per night):* INR3,835 - 4,613

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