DEPLORABLE place to stay! When we arrived (early evening), the doors to lobby were locked and we had to go to a window with only a small opening to talk into. This was a first for us! I asked if the area was safe; lady replied yes, but we felt anything but safe. We were given a key and a tv remote! Not knowing the Memphis area, we quickly went into our room, locked the doors and hoped for safety. The next morning when we went to breakfast, we found the floors in the lobby torn up - due to remodeling. However, the so-called breakfast?? bar was in the lobby on these dusty floors. On it we found rotton fruit, old muffins, a breakfast that no one would want to eat.
As we left, I asked for lotion. The only toiletries in the room was a small bottle of shampoo. The clerk gave me a lotion - expiration date JUNE '06.
I WOULD ABSOLUTELY DRIVE HRS. BEFORE EVER STAYING IN THIS DUMP AGAIN! IT WASN'T CHEAP EITHER. I'm so surprised Best Western hasn't investigated this site. Certainly doesn't look good for Best Western standards.

I've stayed at many hotels,but none compare to the Bestwestern in Memphis Tenn in the airport area,The staff was so friendly and very helpful They have a front dest clerk by the name of KATRINA thats fantastic u should go and experience the down home feelin of Memphis Tenn.

My first instinct when I pulled into the parking lot of this hotel was to cancel and move on but I was so exhausted from my trip that I decided to chance it. The room itself wasn't bad but the hotel manager was a pain. He kept asking me if I had a pet with me. I told him no, I was traveling alone but he continued to grill me as to whether or not I had a pet. This hotel does accept pets but charges an additional $15 per night if you have them in your room. I guess he has had people try to sneak them in to avoid paying the additional fee.

When I got to the room, there was only about a half roll of toilet paper and no spare roll. There was a coffee maker but no coffee or cream/sugar packets were offered. I travel with my own coffee so it was no big deal. I may have been able to get some from the office but I didn't bother. I ran down a maid who was cleaning an adjacent room and got a spare roll of TP.

This hotel is in a heavy industrial area with lots of traffic. There were some men in the room next door to me who were either having a rowdy poker game or up to no good of some sort. They talked and cursed loudly until really late. I turned up the volume on my tv to drown them out. Apparently they had rented the room just for whatever they were doing because they were all gone by 4:30 AM when I had to get up to start my day.

I was a little uneasy about being in this hotel because I am female and travel alone. I picked up some food and locked myself in the room before dark. I didn't have any problems at all but I wouldn't recommend this hotel. I have to go back to this same area again soon and will definitely look elsewhere for a room. There are some really nice hotels in Olive Branch and Southhaven, MS which is only about 5 miles to the south.