I stayed at this hotel because it was one of the only ones in East Memphis that had a free shuttle to the airport. The rate was nice but the walls were super thin. They were very busy with some type of family reunion or conference and every time they came to their room, I could hear everything, so it was very hard to relax. On the other hand, the breakfast was great. I would stay here again, but I wouldn't stay on the first floor.

Very nice lobby! Kinda hard to get to though. Not very close to the tourist places as well. Rooms are very nice and outstanding service.

This is a very contemporary hotel of the standards you would expect from such a well established Hotel group. It's a bit out of the way for the touristy stuff but we expected that when we booked so no real issues there.

We were greeted by staff who seemed genuinely pleased to see us and we were offered help with our luggage to our room without asking. Ample free parking available when we arrived and because parking was on-site no valet service offered or needed really.

The Hotel room was on the 19th Floor and the views were stunning, the whole place feels quality and this includes the room.

If I had to complain I would have to say the room doors seem to have a big gap at the bottom which on our visit seemed to let in more corridor traffic noise than I was expecting! Other than that we had a great stay and would stay there again and so should you!!

Stayed here two nights for the Liberty Bowl Game between Cincinnati and Vanderbilt. The Hotel was the team hotel for Cincinnati. As a result, the hotel closed the Executive lounge (I am a Gold HHonors member) and made it the team HQ but they gave me two breakfast tickets and free wifi for both days as a substitute.

Room was on the 16th floor and I heard no noise or other disturbances either evening even though Cincinnati won and it was New Year's Eve to boot. Room was very comfortable and the sleeping was excellent. The Hotel is a round Building with the core being the entrance to the room. As a Result, the exterior wall is completely glass with a good curtain for privacy.

As i had forgotten my shaving kit, a call to Guest Services resulted in two kits of shaving goods and toothbrushes with toothpaste. The Guest Services staff was excellent, following up to make sure I got the kits.

Met a lot of Cincinnati and Vanderbilt fans in the Lobby Bar area and everyone from both sides were extremely nice and I had lots of good conversations. I even went up to the Executive Lounge and was invited in for a drink and talked to some of the Cincinnati Coaches. Nice gesture by the team.

The Hotel is on the West side of Memphis so it takes a bit of a drive to Beale Street, Downtown and the Stadium but since it was a good rate, not a big deal. I would stay there again.