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Colonial Inn & Suites – reviews, photos

1.5 of 5
1952 East Shelby Drive, Memphis, TN 38116
Hotel amenities
Colonial Inn & Suites
Colonial Inn & Suites
Colonial Inn & Suites
Colonial Inn & Suites
Colonial Inn & Suites
Colonial Inn & Suites
Ranked #74 of 134 hotels in Memphis
3.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    0
    3
    4
    2
    7
Date Rating
divinedreamer
1 review
2 helpful votes 2 helpful votes
“Scammed”
1 of 5 stars Reviewed 4 May 2007
2
people found this review helpful

I was traveling from NY to LA with my boss and his girlfriend. We had been traveling all day non-stop when we finally pulled over at the first hotel we saw. At around 1 am we got a room went to sleep. At around 8 am we left. When I went home to visit I looked at my mail and found a letter from the holel stating that an iron and ironing board was missing and they were charging me $48.00. Thinking it was a mistake I called up and was told that the items were missing therefore they charged me. When I explained that I had never seen an iron or ironing board and had only slept there for about 8 hours, I was told that the housekeeping checks all rooms after customers leave and that they were in there before I rented the room. I again stated that I did not take the items and asked if he was calling me a liar. He stated that it was found missing by the housekeeping.

Not only was I charged for something that I did not take but I was called a liar. The hotel is not very clean nor is it in a safe area. There were mattresses leaning on the sides of the building. Beware of this place, next time it could be you and it could be the tv they charge you for.

  • Liked — it was a place to sleep
  • Disliked — customer service
  • Stayed March 2007, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Louisiana
1 review
2 helpful votes 2 helpful votes
“Did not feel safe”
1 of 5 stars Reviewed 15 August 2006
2
people found this review helpful

My 2 daughters and I were very tired and needed rest before driving on. All hotels were full as it was August. I felt it was unsafe but we were going to get rest. Paid for the room and my daughter was given the key card and went to open the room. Alas, it was already occupied and by a couple who were very busy! He had given her the key to a room that he had already rented. She came running back and told me. I ask for my money back and said we will travel on. The man was very nice and refunded my money. But not a pleasant experience. So did not stay!

Stayed August 2006, travelled with family
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A TripAdvisor Member
Marquez, Texas
1 review
3 helpful votes 3 helpful votes
“Bad”
1 of 5 stars Reviewed 10 July 2006
3
people found this review helpful

Booked this for three nights, requested a non-smoking room. Owners presented it as a 3-star hotel. Was not safe - afraid to leave vehicle in parking lot. Room was reeking of cigarette smoke. Requested another room and was told that it was non-smoking. Room also smelled of smoke. I am allergic to cigarette smoke and was reacting before I got out of room. Owners insisted that because it said non-smoking on room door - that it was smoke free. We had to leave there and find a room in Memphis at 6:30 p.m. on a Saturday night. Fortunately we found one in a safer neighborhood.

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A TripAdvisor Member
Haarlem, The Netherlands
1 review
3 helpful votes 3 helpful votes
“Nice stay at reasonable rates”
3 of 5 stars Reviewed 25 February 2004
3
people found this review helpful

Stayed a few times in this motel. It's located close to Graceland and the Memphis Airport. It's a nice alternative for visitors to Graceland.
Most of the hotels/motels have high(er) rates during Elvis birthday week (in January) and Elvis Memorial week (August) but this motel always has its reasonable (lower) rates. Clean rooms, nothing fancy but just what you would expect from a motel of this type. In short; nice if your in Memphis to visit Graceland. If you want to see more of the downtown area better look for a hotel/motel closer to downtown.

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An Expedia Traveller
“für eine Zwischenübernachtung i.O.”
4 of 5 stars Reviewed 15 December 2009
Google Translation

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Additional Information about Colonial Inn & Suites

  • Colonial Hotel Memphis
  • Colonial Motel Memphis
Address: 1952 East Shelby Drive, Memphis, TN 38116
Price range (per night):* INR2,969 - 4,201

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