My brothers and I were coming to the city to celebrate our frat's Founder's Day. I had made the reservations and call ahead to get things organize since there we several rooms, arriving on different days. The front desk staff was extremely helpful, and made sure that everything was perfect upon our arrival. Once we arrived we were greet by the valet and everyone in uniform made it a point to speak. I loved how they implemented the category 4 into the hotel. (For those who dont know what that is, its the new Marriott concept for Springhill Suites) The rooms are very spacious, and clean. The breakfast in the morning was standard but delightful, with plenty of options. This hotel has outstanding service from the door to the floor.

My husband and I along with my parents had a pleasant stay. The hotel is ideally located in heartof downtown, few minutes walk from Beale st., the one and only "Rendez vous" restaurant is few minutes walking from the hotel.(must try)
Staff are very nice and friendly and Rooms are clean, comfortable bed with nice decoration.
Hot and fresh break fast was excellent.
Next time in MemphisI will ONLY stay in Springhill suits.

We do an event in Memphis every year in January. We moved from the awful Marriott downtown to the SpringHill Suites just up the road. The best move we ever made! The rooms are small studio rooms, living area, work area, and small wet bar. A very nice layout for someone who has an extended stay in Memphis! The staff couldn't be any nicer, free breakfast with several items to choose from eggs, oatmeal, etc. Good TVs, great beds, good internet. The management group who owns this property knows what they are doing!!!!

This hotel is located in downtown Memphis only a few blocks from Beale Street, Blue City Cafe, The Peabody Hotel(which has the marching ducks at 5pm in the lobby) and restaurant The Rendezvous. If you are willing to walk a bit further, it is close to Gus's Fried Chicken and The National Civil Rights Museum. I really liked the open, airy lobby with modern furniture. They have free PC computers for those who do not have internet access and lots of pens in case you need to write something down. There are many areas in the lobby where you can sit and wait. They have a little cooler in the lobby with ice cream and snacks as well. There is wireless internet access in the rooms as well. One thing I particularly was grateful for the iHome docking station for iPhones or iPods because I did not bring my iPod charger, so that was helpful in charging my iPod. The valet service was excellent and I wish I could remember who the valet guy we had was that we liked so much. The rooms were very nice, the only pet peeves I had were that if people were outside in the halls and you were sleeping, you could hear them talking. I did not like the layout of the room. Since there were five of us in one room, (a suite) it was extremely tight. You walk in and to your left there is a sink and refrigerator and microwave, then a small loveseat which pulls out to a small bed, but the mattress and mattress pad were extremely thin, so even though the springs were not exactly poking into me, it was still old and tired, so not comfortable to sleep on at all. I was afraid the mattress would not hold my small frame because the mattress was so thin and was afraid the pull out bed would collapse with me in it. There were also two chairs and two small tables and a desk when the bed was folded up, but it was still crowded. Then walk two feet and there was a TV crammed between the part of the room separating the sleeping area from the work area. The beds were comfortable, as I did lounge on one a bit and then near the beds are the bathroom with a shower and toilet. The sink is outside of the bathroom. The breakfast was excellent, because they have something for everyone-a waffle making station, yogurty, muffins, eggs, sausage, warm oatmeal, instant oatmeal, cereal, juices, hard boiled eggs, instant hot chocolate, tea, etc. They also have a work out room. Their pool is strictly outdoor.
Overall a pleasant stay which I enjoyed except for the pull out bed and the cramped quarters.