This was the worst hotel experience we have ever had. My family and I stayed there for two nights. Unfortunately, someone in my extended family chose this location.
Just after checking in, we decided to check out the pool. It was small, musty and the smell of dead chlorine was over-whelming. No way was I going to put my infant in there!
Then we head up stairs, which was on a non-smoking floor. That rule was, obviously, never enforced. In my parents room, the shower door was broken and barely hanging on the hinges. Their alarm clock was flashing and we couldn't get it to stop. Our room was off the chart awful! Our sheets had cigarette burns. Our daughter's sheets had lipstick stains. Our alarm clock was broken, too. Our shower had a hole in the side of it AND I walk in to find my husband not alone in the shower...there was a baby ROACH in there with him!!!
Other fun experiences...the police were called to break up a physical fight in the parking lot. Our car alarm was set off the first night. Our hall mates loved their music loud and their bass high. They also liked to party in the hallway, which is probably why the hallway smelled so smokey. There were multiple power outages, at least 6 and there was not a storm in the area. And to top it all of, my husband is a graduate student and needed the internet, but of course it was down. After numerous phone calls to the front desk and their IT provider, the problem was never resolved.
We took pictures for all the other TripAdvisor lovers out there! Go to Memphis, but please, do NOT stay here!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC