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Baymont Inn & Suites Memphis East – reviews, photos

2.5 of 5
6020 Shelby Oaks Drive, Memphis, TN 38134-7405
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Baymont Inn & Suites Memphis East
Baymont Inn & Suites Memphis East
Baymont Inn & Suites Memphis East
Baymont Inn & Suites Memphis East
Baymont Inn & Suites Memphis East
Baymont Inn & Suites Memphis East
Ranked #61 of 134 hotels in Memphis
3.5 of 5 stars 29 Reviews
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29 reviews from our community

    Trip type
Traveller rating
    2
    7
    10
    7
    3
Date Rating
Tennessee
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Indifferent service, poor attitude - blamed us for them neglecting to clean room”
2 of 5 stars Reviewed 11 September 2009
1
person found this review helpful

The first night, our room had a soaking wet carpet by the air conditioning unit, but stayed because we were tired. Next morning the tub leaked all over the floor and the outlets were so old that the plug for our curling iron or coffee maker wouldn't stay in. Asked for new room and got it; noticed it still needed cleaning but we left for sightseeing and assumed it would be cleaned on our return. When we got in at 8 P.M., it had NOT been cleaned. The desk clerk informed us it was OUR fault for not letting them know the room needed cleaning, and the only rooms left were smoking ones. So we were stuck with a dirty room (although they did give us new sheets) and no price adjustment was offered. Why was it our fault we didn't get a clean room?? Don't they have a procedure to ensure that all rooms are cleaned after someone stays in them? Don't they communicate with each other? Very annoyed and disgusted, will not stay in any Baymont Inn again.

  • Stayed September 2009, travelled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask kcbaumbusch about Baymont Inn & Suites Memphis East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
missouri
1 review
1 helpful vote 1 helpful vote
“Unsatisfied and Disappointed”
2 of 5 stars Reviewed 13 July 2009
1
person found this review helpful

We were with a group so unfortunately, I couldn't switch hotels and had to endure for a week. My biggest concern was that the hotel wasn't clean. I am still trying to wash the dirt out of our socks from walking on the filthy carpet. There was hair in one of the beds when we arrived, so since there was no one available to change the sheets, I simply did it myself. They obviously do not put any focus on hotel improvements since the furniture was very old, our door was broken and uneven, the TV couldn't even get NBC, as well as many other things. The free breakfast was the best thing about the hotel and the staff seemed friendly.

  • Stayed July 2009
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask kwbjkb about Baymont Inn & Suites Memphis East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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6 helpful votes 6 helpful votes
“An alright stay”
2 of 5 stars Reviewed 1 September 2008
1
person found this review helpful

I stayed at this hotel for four nights it was alright considering that I was not there for the hotel, all I needed was a place to sleep and was there for the attractions in Memphis. The attractions are located mostly in downtown Memphis. If you do not mind the the drive from the East Memphis ( where the hotel is) to downtown, then its okay. But, if you do, I would recommend booking a hotel either in downtown Memphis (if you don't mind paying, but everything is only a walk away) or stay in West Memphis which is only 15 min drive from downtown.

The room was average and dirty. Our very first night, we found a huge yellow stain on the bedspread and well, we never used the blanket it ended up in the corner for the whole time that we were there. The shower curtain had stains on them, and showerhead was not appealing either. The floor was dirty, the room size was decent but if you had lots of luggage, you didn't have enough room to move around. Our door would not shut properly, so everytime you opened the door or closed it , you would have to double checked making sure it was completely closed and locked. The only thing that I found nice about this hotel was the sink. It was actually nice had you had lots of counter space. Everything in the hotel needs work or at least some updating.

I don't think I would stay at this hotel again, and its a toss up for recommending to others because the price was right for a night. Other then updating the rooms, the hospitality was nice.

  • Stayed August 2008, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask travelling_cdn_girl about Baymont Inn & Suites Memphis East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gunnison, Colorado
Top Contributor
58 reviews 58 reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
“Would Stay Again!”
3 of 5 stars Reviewed 7 August 2008

First collection of hotels you hit upon arriving in Memphis from the East. Not too far from downtown but probably a better deal since not right next to Graceland. The rooms are much better than the exterior and lobby suggest! Front desk very helpful and friendly. Has all the amenities: coffee maker, blow dryer, wireless internet (that works), and Showtime. Above average furniture with average bed makings. Seems like an old building with thinner walls but the hotel was quiet all night.

  • Liked — Surprise of the room after seeing the exterior and lobby
  • Disliked — No negative surprises
  • Stayed August 2008, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Business service (e.g., internet access)
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Ask OnlyHighways about Baymont Inn & Suites Memphis East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tennessee
1 review
3 helpful votes 3 helpful votes
“Two words: bed bugs”
1 of 5 stars Reviewed 13 April 2008
3
people found this review helpful

The staff was very friendly, and was extremely helpful. But the biggest memory-maker was the bed bug I found crawling across me during the night.

Yuck.

  • Stayed April 2008, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask jh38501 about Baymont Inn & Suites Memphis East
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Additional Information about Baymont Inn & Suites Memphis East

  • Baymont Inn Memphis East
  • Baymont Inn Memphis
  • Memphis Baymont Inn
Address: 6020 Shelby Oaks Drive, Memphis, TN 38134-7405
Price range (per night):* INR3,193 - 3,809

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