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Staybridge Suites Memphis - Poplar Ave East – reviews, photos

3.0 of 5
1070 Ridge Lake Blvd., Memphis, TN 38120 (Formerly Hawthorn Suites)
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Staybridge Suites Memphis - Poplar Ave East
Ranked #5 of 134 hotels in Memphis
4.5 of 5 stars 103 Reviews
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103 reviews from our community

    Trip type
Traveller rating
    72
    19
    5
    5
    2
Date Rating
Huntsville, Alabama
1 review
“Great Surpise!!!!”
5 of 5 stars Reviewed 22 January 2012

Stayed at this hotel in January. First time at the Staybridge but won't be the last. I'm in Memphis monthly on business and have stayed at many different hotels. This is by far the best! The staff treated me like I was a long time friend. I have never seen any staff as friendly. The suites are nice a spacious and the breakfast and manager reception are perfect. I've already reserved my next stay.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Robs0312cappy about Staybridge Suites Memphis - Poplar Ave East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review
24 January 2012
I'm glad to see that you found us!! Sometimes we seem to be the best kept secret in Memphis. Thank you for all of the great comments in your review. Our team takes pride in the service and quality that they provide and it is always nice to hear that their efforts are making a difference. Please look me up on your next visit; I'd certainly like to meet you and hear from you what we could do to make your stay even more enjoyable. Thank you for posting your review on TripAdvisor for all to see. Best regards, Bob Cox, General Manager.
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Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“A lot of extras for the money”
5 of 5 stars Reviewed 21 January 2012

The people who work here are fantastic! Super friendly & made our short stay enjoyable. The hotel is very clean and nicely decorated. It has all the conveniences of a high end hotel. They offer a shuttle service that takes you within a 5 mile radius. There are many nice chain & local restaurants near by. They include a great hot breakfast and have a nice fitness facility. We would stay here again!

  • Stayed January 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask ScarletHD about Staybridge Suites Memphis - Poplar Ave East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review
24 January 2012
I can't begin to tell you how much our entire team appreciates your kind comments regarding our hotel. We strive to make everyone's stay the best experience possible. I thank you sincerely for taking time out of your busy day to let us know how we're doing. I certainly hope to see you back again soon. Best regards, Bob Cox, General Manager.
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Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Awesome”
5 of 5 stars Reviewed 6 January 2012 via mobile

We loved that is was a great location. Close to shopping and dining. We went with our children and we enjoyed the stay. Nice and quiet. The bed was so comfy and to me pillows must be both firm and soft. Slept great. It was a weekend so we didn't get our room cleaned and we didn't mind either. Very quiet during the night. The kids loved it and wanted to stay more days. The staff was very friendly and helpful. The dining area very clean and organized. We are looking forward to staying again.

  • Stayed November 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nasajat about Staybridge Suites Memphis - Poplar Ave East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review
9 January 2012
Thank you for taking the time to review our hotel. It was our pleasure having you here as our guest. I will check on why your room wasn't touched up on the weekend. We do a light touch service on all our rooms that are in house. It is a Staybridge brand standard that service be requested in advance for weekend stays, but, we have opted for a light touch on all rooms on the weekends. I will look into this and see why this didn't happen with your room. Normally the only rooms not done are rooms that have a do not disturb on the door. At any rate, we all appreciate you choosing our hotel and we hope you will be back to see us again soon. Best regards, Bob Cox, General Manager.
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Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Great liberty bowl location”
4 of 5 stars Reviewed 4 January 2012 via mobile
1
person found this review helpful

Sofa bed is a little hard and could use a pad. Service was great. Free shuttle within 5 miles-we went to Corky's. Only negative is that the bathroom is located in a weird location,i slept on sofa and had to walk thru the bedroom to use the bathroom.

  • Stayed December 2011
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask countdowncrazy about Staybridge Suites Memphis - Poplar Ave East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review
6 January 2012
I'd like to sincerely thank you for taking time out of your day to review our hotel. I do understand the sofa sleeper comment. Sofa sleepers are notoriously uncomfortable. We will look into getting heavier mattress pads for them. It was our pleasure having all our Liberty Bowl fans stay with us, and we hope to see you again soon. Best regards, Bob Cox, General Manager.
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Lancaster, New York
1 review
“Stayed for the Liberty Bowl”
5 of 5 stars Reviewed 3 January 2012

Had a great time at the Staybridge . The hotel is pet friendly which scared me because I don't have a pet - but I had nothing to worry about ; there was a pet in the next room and I never heard it. The breakfast was well stocked with a different meat each day with the eggs served as omlets and you could make your own waffles. The only thing I want to mention is that they clean rooms Monday thru Friday but on Saturday and Sunday they don't clean your room unless you request it at the front desk . The full kitchen was a plus because it allowed us to save some money on dinners. I would definitely recomend this hotel.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MsLilac about Staybridge Suites Memphis - Poplar Ave East
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBSMemphisEast, General Manager at Staybridge Suites Memphis - Poplar Ave East, responded to this review
5 January 2012
Thank you so much for the nice review. The Staybridge Brand Standard is to only provide housekeeping on weekends if requested, however, we continue to perform what is called a light touch service which is to refresh your beds, bathroom, trash and touch up as needed on weekends. The only time we do not service a suite is if the "do not disturb" sign is posted on the door. If your suite was missed on the weekend during your stay, I sincerely apologize and will find out why this happened. I do hope you enjoyed the Liberty Bowl and hope your team came out a winner. Just being invited to a bowl game makes every team a winner in my opinion. Thank you again for taking the time to review our hotel and we all hope to see you here again. Have a very happy 2012. Best regards, Bob Cox, General Manager.
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Additional Information about Staybridge Suites Memphis - Poplar Ave East

  • Staybridge Suites Memphis
  • Memphis Staybridge Suites
Address: 1070 Ridge Lake Blvd., Memphis, TN 38120 (Formerly Hawthorn Suites)
Price range (per night):* INR5,769 - 8,906

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Staybridge Suites Memphis - Poplar Ave East
Show the lowest price for this hotel (from our partners)
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