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North West Castle Hotel – reviews, photos

Stranraer S DG9 8EH, Scotland
Hotel amenities
North West Castle Hotel
4.0 of 5 stars 69 Reviews
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69 reviews from our community

    Trip type
Traveller rating
    21
    27
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    4
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Date Rating
glasgow
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Overnight stay”
3 of 5 stars Reviewed 13 February 2012

Stayed her with my 87 year old mother and sister for one night. The hotel staff are very friendly and kind and the food was excellent. However, I felt as though I was stepping back in time. The hotel in its day must have been very grand, however is now dated terribly. Our room was very basic and the curtains and furniture was old and tacky. My bedspread had marks on it which could have been anything from a chocolate stain to something a little more nasty! For the price, it was ok but I wont be returning. The hotel benefits from having a curling rink - otherwise I think it would have closed a long time ago. It would cost a small fortune to redecorate the place and make it a little more appealing. Again, I emphasise the staff are really friendly and the food is good - maybe that would make it worth a visit.

Room Tip: Dont choose a room above the corrugated flat roof - as you cant open the windows and these rooms are...
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  • Stayed February 2012, travelled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask DGlw about North West Castle Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Top Contributor
54 reviews 54 reviews
Reviews in 33 cities Reviews in 33 cities
105 helpful votes 105 helpful votes
“In a (high) class of its own”
5 of 5 stars Reviewed 11 January 2012
1
person found this review helpful

Don't stay here if you like small standardised and characterless rooms, poky public areas, surly untrained staff, self-service, expensive WiFi and other extras, canned music, The North West Castle doesn't have any of these these!
Go NOW - there's a special 40% off offer for January 2012 - dinner (5 course!) B & B for £57.50 pn (even less if you stay longer)- amazing!
This is a unique and special place that will stay in your memory forever. Where else will you find an indoor curling rink (the first hotel in the world with this); a live piano player in the dining room, lit with crystal chandeliers; and a lounge bar built to resemble (very convincingly) the inside of an old fashioned sailing ship? This hotel was originally the home of Sir John Ross, arctic explorer (search for the North West Passage, uncle of James Clark Ross, Antarctic explorer - who gave his name to the Ross Sea).

The hotel also has a quaint old swimming pool (FINE!), jacuzzi, mini gymn, games room, and fantastic golf courses nearby). Lots for kids to do.
The hotel is old-fashioned, certainly, and a bit quirky, but that's what makes it so charming. But it's also very comfortable indeed, and the food is superb. The staff are great, the rooms are clean and very spacious like an American hotel (mine has 2 huge windows, a table and two arm chairs, as well as all the usual), the beds are king size and wonderfully comfortable, with top quality cotton sheets (and the Wifi is free, incidentally, don't believe earlier reviewer).
The Irish ferry terminal has moved from outside the hotel's door to Cairnryan up the road - but it's still only a 10 - 15 minute drive to get there. Stranraer itself is not really anybody's idea of a stunning holiday location, but it's a good centre for exploring western Dumfries and Galloway, one of Scotland's best hidden treasures. And no, I'm not paid by the Tourist Board, I'm a teacher!

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask scotvic about North West Castle Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alloa, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Service with a smile”
5 of 5 stars Reviewed 20 December 2011
2
people found this review helpful

Had a lovely stay at the North West Castle. Extremely clean rooms and yes could probably do with updating a bit but all adds to the quaint appeal of this hotel. We had a family room and was impressed that our son 13 actually had his own room off ours. Ice rink and pool in the hotel made entertainment for us too. The food was first class and staff very polite, friendly and attentive, a rare quality today. The restaurant manager (girl with blonde hair) was superb and noticed the slightest thing if not quite right. Loved the hotel and will be back when visiting friends in Stranraer again. Absolutely no complaints.

  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask douglas f about North West Castle Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Overall rating three and a half”
3 of 5 stars Reviewed 23 November 2011

You can't really say "very good", because the place is in desperate need of a bit of TLC, but it is an above average experience thanks to old-world charm, lovely friendly staff, and good food.

We had great fun as we were in a big group, there for the curling, so it ticked all the boxes. However...I wouldn't have enjoyed it had I been there for the "hotel" experience.

Overall I'd say forget the decor and the cobwebs and have a good knees up. Value wise it was truly outstanding.

Room Tip: Rm 70 has a view over a corrugated flat roof, so I wasn't keen to open my window, even though it...
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  • Stayed November 2011, travelled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask H2shoes about North West Castle Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
“Like stepping back in time to the 60's”
2 of 5 stars Reviewed 22 November 2011 via mobile
1
person found this review helpful

My first visit to this hotel was 20 years ago and nothing has changed, rooms are in need of refurbish, menu is basic, the staff still wear pinnies.....only positive is the rooms are Wifi free.

  • Stayed November 2011
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask David177williams about North West Castle Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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