went here with friends for hogmany, it was a pleasant expieriance, the hotel was warm and the staff were very good, this hotels biggest asset is its location, sitting above the beutifull village of portpatrick, with its lovely harbour, the food in the hotel let it down a bit,, this is only my opinion, it was a bit bland, and the presantation was below par, but the staff made up for that with a friendly manner and helpfull way they went about their job,, two nights entertainment were held in a lounge which held about 40 people, there were 90 guests so a black mark there, the singers on these nights were first class and deserved a better location,,, ie the dining hall was available, we went to enjoy ourselves and thats what we did, i would go back,,,
Room Tip: go in the summer, the location is just magic,,
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4 March 2012
Thank you for your review. I am very pleased that you enjoyed your stay with us but am sorry you did not find our meals up to standard. Thank you for mentioning our staff, we have read them the reviews and they are glad they could make your stay enjoyable and comfortable.
Although our singers are very good, the entertainment room rarely fills to capacity during the rest of the year as we have many self-drive guests who tend to do their own thing in the evenings. However, we could do with a larger room for the holiday periods. Unfortunately we just do not have the space.
The dining hall is not available for entertainment every night as it is the only room available for breakfast and this has to be set up the evening before. We use this room for entertainment only on Hogmanay where we hold the dinner and dance.
I hope you will return in the near future and we will all look forward to seeing you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC