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Castle Campbell Hotel – reviews, photos

11 Bridge Street, Dollar FK14 7DE, Scotland
Hotel amenities
Castle Campbell Hotel
Ranked #1 of 1 hotels in Dollar
4.0 of 5 stars 46 Reviews
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46 reviews from our community

    Trip type
Traveller rating
    23
    8
    5
    6
    4
Date Rating
fife
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Such a shame”
3 of 5 stars Reviewed 14 February 2012

We used to love this hotel and would often have lunch or coffee. The meals were great,well priced , large choice and small helpings if required.

All changed about 18 months ago. Refurbishment has started but not going anywhere very fast. The lounge which was badly in need of a makeover has had walls painted and arrangement of couches changed and thats it! Even the window seat cushions are still the same and still in need of a good scrub.

The lunch menu has been altered and not for the better. Fancy meals and fancy prices, very disappointing.Service is OK but staff have a habit of ignoring customers if they are doing something else.

Give the place a good wash down, return to the original lunch menu and all will be well.

  • Stayed January 2012, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask slsFife about Castle Campbell Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Senior Contributor
36 reviews 36 reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
“Excellent”
5 of 5 stars Reviewed 27 January 2012

I stayed last year in July in this small Dollar hotel in Clackmannanshire (Scotland). Everything was perfect, beds, food, service. I enjoyed it and will come back this July again.

  • Stayed July 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alloa, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Evening meal for four.”
2 of 5 stars Reviewed 21 December 2011

Recently had an evening meal with friends at the Castle Campbell hotel. Found the food overall quite acceptable with the exception of a rib eye steak course. The steak was so tough it could not be cut with a steak knife. A complaint was made and a verbal apology received.
Following the sweet course, coffee was served with absence of mints, chocs or nibbles of some sort. The bill was requested and it was noted that the steak course had been charged at full price despite being returned to the kitchen intact. For the food received I would regard the price as excessive and without recompense for the poor quality steak I feel the management showed inconsideration for clientele. I would not recommend dining at this hotel.

  • Stayed December 2011, travelled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Daiglen about Castle Campbell Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Would recommend this hotel to everyone!!!”
5 of 5 stars Reviewed 4 December 2011
1
person found this review helpful

I got married at Castle Campbell, in July, But had nearly my whole family staying at Castle Campbell hotel.
From the first time we met Katie and her staff till the moment we left as a married couple they were fantastic, Katie helped me with lots of planning, always happy to help and i never felt i was a bother to her, im sure i must have been though.
we took over nearly the whole hotel, the whole weekend and no one batted an eye lid! food was fab, i had the scrambled egg & salmon on the morning of the wedding and it set me right for the day!! it was lovely.
Katie did everything she could to help me, even when she lent me 60 champagne flutes, that we forgot to bring back to her, she went and collected them for us. every thing about our stay was excellent!! the new decor is much better, it was indeed needing some TLC!

Thank you so much to Katie & her staff of Castle Campbell Hotel! x

  • Stayed July 2011, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Emmac123 about Castle Campbell Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
1 review
1 helpful vote 1 helpful vote
“WOW!”
5 of 5 stars Reviewed 28 October 2011
1
person found this review helpful

We used to go to the Castle Campbell Hotel regularly but our last visit in Spring of 2010 was spoiled by the appalling attitude of the then manageress who appeared to be more interested in drinking with her friends than dealing with customers, and we decided not to return.

We'd heard recently that the hotel was under new management and WOW! what a difference. The staff are friendly & polite and our Sunday lunch was terrific & very good value. Some interesting paintings in the dining room too.

We'll definitely be going back.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Edward J about Castle Campbell Hotel
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Additional Information about Castle Campbell Hotel

  • Castle Campbell Dollar
Address: 11 Bridge Street, Dollar FK14 7DE, Scotland
Price range (per night):* INR6,105 - 9,410

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