Have attended two business meetings at The Buccleuch Arms over the last 2/3 weeks. Location is ideal right on the main A68 with very good car parking facilities. The main meeting / conference room "The Salmon Room" is very well appointed with seperate enterance and I also used the smaller meting room in the main hotel, situated just by the reception area. Staff meet and greet is very efficient and the catering facilities first class. For central Borders location and for business meetings Buccleuch Arms is a good choice of venue.

I have stayed at the Buccleugh Hotel a few times over the last 4 years and have never been disappointed. I found it initially because it was the only dog friendly hotel in the area and have kept returning even though our dog is no longer with us.

The staff are very friendly, the rooms are quaint, you get a good nights sleep, a great bar meal and outstanding breakfast. It is a quirky privately owned hotel which seems to improve each time I visit.

We have eaten at the Buccleuch Arms recently, following our poor experience in trying to get some decent vegetarian food six months ago, and the change in menu has been very impressive. There are now always three choices on the main menu, plus we were told there are occasional veggie specials on the board. Add to this that the quality of food is significantly improved since our last visit and we can now wholeheartedly recommend the restaurant to vegetarians.

Still not a five star review as the tables are poky in the main bar and the staff, apart from one person, could be more cheerful, but still a good place overall.

We stopped at this hotel en route to the Lake District having previously had dinner here and thoroughly enjoyed both the cuisine and the attitude of the staff which was exemplary and most helpful. The food was equally good and the staff were equally helpful this time. However, having requested a quiet room we were non plussed to be given a room at the top of the stairs above the bar and reception (the hospitality is great so it's pretty noisy!). Their response was speedy but we were offered either a room at the back "but the kitchen fans will probably keep you awake" or a quirky little room along an attic corridor which was very small with a velux window out of which we could not see and a very dated bathroom and a television which didn't work. In fairness, when we brought a number of matters to the attention of staff the next morning they did agree to a reduction in the price but we had to ask for it. In lots of ways this is a charming hotel but it does not deserve a four star rating especially as not all the accommodation is anywhere near four star and consequently appears over priced.