The room was approximately 12ft x 8ft 6ins with no sitting chairs, 2 x 3ft beds pushed together, a door through to the en-suite and an old television perched on top of a wardrobe. The bed heads were across the small dimension leaving less than 18” for bedside cabinets either side of the bed. One of the cabinets had tea making facilities and the electric kettle. The room was poorly ventilated with heavy condensation on the window and mould in evidence on the walls and ceiling.
The fire alarm was oozing a brown liquid
The general decor was appalling with wallpaper coming off and cobwebs around the lights. The bedding looked “tired” and of dubious cleanliness and the pillows had little or no substance.
The light switch for the en-suite is located behind the door. The door handle was fixed top and bottom with nuts and bolts both with dangerously protruding threads. In the en-suite, there was a towel rail hanging off the wall and the shower area looked disgusting. On closer inspection, there was a split in the shower tray showing black gunge, a filthy plug-hole and staining in the tray.
The concern about overall cleanliness prompted a closer investigation of the bed. Lifting the bottom sheet revealed black dust and bodily emission stains and wider staining around the perimeter of the mattress.
The laminated flooring had worrying gaps and was uneven.
A truly atrocious experience. We had booked for 3 days but left as soon as possible the first morning
