Take a street map with you because this hotel is tricky to find, especially in the dark and hooking on to Google maps with T-mobile is impossible (I turned my phone off for the duration of our stay which was actually quite liberating). The quay-side is a short (5 minutes) walk downhill and coming back up was good exercise. The staff are very welcoming and helpful. There was an unscheduled powercut at breakfast time and we were kept well informed. The owners are lovely locals who have recently taken over the hotel and are keen to act on feedback from guests.
In our experience Scottish hotel decor varies greatly to that found in the South of England so do not expect luxurious fittings and fabrics. However, this hotel is clean and comfortable. We had a superior room which had lots of space for our cases and paraphenalia, a dressing room and large bathroom, with shower over the bath. We had plenty of drawer and hanging space, a shoe rack, tea and coffee making facilities and a hairdryer. The rooms are quite well sound insulated, however, on the second morning I was woken at 05:30 am by the guest next door shaving but I am a very light sleeper and my husband was not disturbed at all.
The lounge bar does feel a little club-house-like with MTV playing but has comfortable seating, is lovely when the fire is lit, and has Fyne Ales on tap at a price that, in our experience, beat other places in Tobermory. Breakfast consists of a selection of cereals, fruit and juices, to which you can help yourself, and then a range of freshly prepared hot dishes. It was a delicious and calm start to the day. Dinner was fairly priced, tasty and the portions were good. We would definately stay here again.
