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Park Guest House and Restaurant – reviews, photos

30 James Street, Stornoway HS1 2QN, Scotland
Hotel amenities
No photo provided
Ranked #17 of 20 Stornoway B&B and Inns
3.5 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
Traveller rating
    6
    5
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Date Rating
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“stay away!”
1 of 5 stars Reviewed 27 May 2011
3
people found this review helpful

After an extensive search- we settled on The Park Guest House as being centrally located, having a good price, and having attractive rooms. We called and emailed Rodney- the owner of this B&B to insure that we would have two rooms exactly like those pictured on his website. When we arrived Rodney could not be reached by phone. No one answered the door- or the phone number posted on the door, so we left and had lunch. We returned to the B&B after 3pm, which was when we had confirmed our arrival, but there was still no one available to answer the door. We were finally able to contact Rodney by phone, and arranged to come back in 30 minutes to check in. The first room he showed us was lovely- just as pictured on the internet, however, to view the second room, we were led back though the kitchen and out the back door to a rear patio. on the patio was a separate garage 'apartment'. The bedroom and bathroom were separated by a hallway, and the bedroom had pealing wallpaper. The apartment smelled stale and of wet laundry. When we investigated, we found the back kitchenette area covered with piles of laundry, and a washing machine stuffed full of linens. Rodney told us that his washing machine was broken, so he allowed the staff to use that one- but that he would have them vacate the room 'soon'. We expressed strong dissatisfaction with the arrangements, and reminded him that he promised two en-suite rooms that looked exactly like the photos on the internet. He said that he saw nothing wrong with the rooms and that they were just alike. Rodney did not provide the rooms that we were promised, and when he was asked to keep his promise- he threw us out of his lodgings and later tried to charge us for the full amount

Room Tip: go next door to Tower Guest House
See more room tips
  • Stayed May 2011, travelled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask TheTruth777 about Park Guest House and Restaurant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
worcestershire
1 review
3 helpful votes 3 helpful votes
“Room okay but very hostile and rude landlord”
2 of 5 stars Reviewed 1 March 2011
3
people found this review helpful

Room was clean and warm with a very nice modern bathroom. The owner was rude, very rude and I found his interaction wholly xenophobic.

  • Stayed February 2011, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask babsgrumpton1 about Park Guest House and Restaurant
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Contributor
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Reviews in 6 cities Reviews in 6 cities
19 helpful votes 19 helpful votes
“not too sure of this one”
3 of 5 stars Reviewed 14 October 2010
2
people found this review helpful

was ok room needed good clean, but handy for town etc bit expensive and ideas above their station, didnt appreciate being told off by the chef for eating elsewhere,

  • Stayed September 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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See 2 more reviews by CodHead73 for Stornoway
Ask CodHead73 about Park Guest House and Restaurant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
1 review
“Comfortable, clean accommodation with excellent food. Value for money”
5 of 5 stars Reviewed 11 July 2010

I booked the accommodation on the recommendation of a relative and I was very impressed with the service that I received at the Park Guest House. I do not agree with the negative reports voiced by two respondents to your website...did they have another axe to grind?

  • Stayed July 2010, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask NinacatScotland about Park Guest House and Restaurant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Comfortable, attractive guesthouse in an otherwise disappointing town”
4 of 5 stars Reviewed 21 June 2010
1
person found this review helpful

Needed somewhere to stay in Stornoway overnight to wait for a ferry - other places were either fully booked or highly overpriced.

Park Guesthouse was very comfortable - nicely decorated bedroom and bathroom. The plumbing made a bit of noise when used but it's an old, converted house and it didn't cause us problems. Our room was on the main road but the double glazing was very effective so road noise didn't bother us.

Breakfast was very nice using good local produce - the owner obviously takes pride in his cooking.

Service was a bit iffy - we had to phone the owner when we arrived despite telling him what time we'd get there. On leaving there was no one there at all - we had to assume we'd paid as we'd given our credit card details when booking.

We didn't eat in the restaurant as it was closed on Sunday when we were there (as well as being closed on Monday) but most restaurants in the town were also closed on Sundays so we ended up with some pub grub and an early night.

  • Stayed July 2010
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask LondonBikerChick about Park Guest House and Restaurant
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