Stayed for two nights during the Mod in October. Very reasonable prices and a very nice twin room - we were at the front and although it got a bit windy (we were too hot as the heating had been on, and fell asleep with the window open and a force 10 gale blowing outside!), not too much noise from the street outside. Comfortable beds and a good night's sleep. Very helpful and friendly staff and great food - dinner service was a bit chaotic but we were a large group and not in a particular rush.

First time to the isles of Lewis and the royal hotel reception staff were very welcoming on arrival and the dinner I had was outstanding well done to all staff. I would like to say thank you to the night porter that got my car going in the morning as it would not start many thanks. Tell him I got the ferry in time to drive to Birmingham no probs with car what so ever after repair. I think his name was Glen not sure could of been Greg ?? but well done to him what a service ,he even made me a pot of tea whiles I was waiting for him,, hotel and brakedown service you can't get better than that. Well done to you!!!!

This was one of the nicest hotels I have stayed in for quite some time. First, the room, while not overly large, was a decent enough size with a very comfortable bed. Both bedroom and bathroom were impeccably clean. The bedroom had television with a lot of channels to choose from and the hospitality tray a lovely choice of black and herbal teas, coffees and hot chocolate.

The food is absolutely wonderful. I was there with a choir – ca. 40 people – and we had booked dinner in the hotel for 2 evenings. Our experience has often been that we’d get ‘bus party food’. Not in the Royal Hotel. Fantastic, well-cooked food, beautifully arranged. Breakfast, similarly, was excellent. For example, the tomatoes and mushrooms were grilled with parsley, giving them a beautiful flavour.

The staff couldn’t have been friendlier or more helpful. One morning, for example, I asked the waitress what time Boots opened as I had to be somewhere for 9 am. I had worn tight shoes the day before and managed to give myself some very nasty blisters. The waitress told me that Boots didn’t open until 9; but when I told her my tale of woe, she immediately went to the reception desk and came back with some plasters for me.

All in all, I had 4 very enjoyable days at the Royal Hotel and cannot recommend it highly enough. When I visit Stornoway again, I will definitely book a room in the Royal Hotel.

Located near to Stornoway's harbour, this hotel's staff were really helpful, but the bedrooms needed refurbishing. Restaurant food wasn't cheap, but was surprisingly good.
Service at breakfast was a bit amateur; one group we saw had great problems making themselves understood to the waitress, whose English wasn't really up to her role.
Overall, not bad for a short stay. Free car parking a great bonus (though the car park could get full in high season).