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Baltasound Hotel – reviews, photos

Baltasound ZE2 9DS, Scotland
Hotel amenities
Baltasound Hotel
Ranked #1 of 1 hotels in Baltasound
4.5 of 5 stars 38 Reviews
8 September 2011 -
60-degreese-North
7 September 2011 -
ShetlandLass22

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38 reviews from our community

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Shetland traveller
Top Contributor
66 reviews 66 reviews
Reviews in 45 cities Reviews in 45 cities
30 helpful votes 30 helpful votes
“Good local location, bit of a "Curate's egg"”
3 of 5 stars Reviewed 8 September 2011
1
person found this review helpful

Probably the most challenging review ever: Those of us old enough to remember "Crossroads motel" will see some parallels here...very hard to put your finger on this strange layout in a lovely location. On arrival the aroma of stale chip fat permeated the entranceway - we were not hopeful - this dissipated a bit later... Having booked a "premier room" we were curious to see what this was like - strange (modern) decor - colourschemes by someone with a colour perception problem, spongey floors, paper-thin walls (we could hear the couple next door...) and the single pair of disposable slippers. After we had fallen about laughing at the prospect of each wearing a slipper, we made a cup of tea. I hate hotels that ration the milk pots - 4 to last two people night and the next morning - why scrimp on something that is not expensive? Sampled trhe dinner menu - actually very nice. The overnight sleep was challenging - the beds are really narrow for two, but the bedding nice. Next morning the thermostat on the shower didn't seem to be working - and the water was piping hot, so we emerged for breakfast looking like a couple of broiled lobsters. Cooked breakfast was fine. So how to score this one - good points and poor points, Would I stay here again? Probably not. Would I eat here again? Probably.

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  • Stayed September 2011, travelled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltasound, Manager at Baltasound Hotel, responded to this review
10 September 2011
Thank you for taking the time out to write a review of your stay with us and I am sorry that you felt it was not quite up to scratch. It would be helpful however if you could message us (whether anonymously or not) with which room you stayed in so we can check out the problems you mentioned.
Apologies for the 1 set of slippers. There should obviously have been 2 and that was an oversight on the part of our housekeeping staff for whatever reason.
And we do not scrimp on milk portions, we fill the space provided for them on the service trays in the rooms. We do not leave others lying around as it may look untidy. We are more than happy to provide as many more as is required or even a small jug of fresh milk on request.

I am pleased that the meal was enjoyed however and can only apologise for any smell of stale chip fat. Our kitchen received a full back to bare wall and floor refurbishment which was completed in june 2011. A new ventilation and extraction system is being fitted there at the end of september so hopefully that problem should be resolved. May I also point out that from our entire menu there is only one dish that is deep fried which is our Shetland Haddock with handcut chips. All other menu choices are freshly grilled, griddled or pan fried to seal and then oven baked.

Similarly all of our double beds were replaced june 2011 and are all a standard UK double. We can provide super kingsize beds in our pinelog chalets for those that require a bit more space however.
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Tingwall, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
“Didn't stay this time, but had a lovely meal”
5 of 5 stars Reviewed 7 September 2011

We enjoyed a lovely meal at the Springfield Hotel, the service was faultless and the food was lovely. I have to eat gluten and dairy free, although the choice was limited (I wonder if i'd phoned ahead if there would have been more choice?) what I did have to eat was fantastic. The rest of the family thoroughly enjoyed their meals too.

  • Stayed September 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast, United Kingdom
Senior Contributor
42 reviews 42 reviews
Reviews in 40 cities Reviews in 40 cities
38 helpful votes 38 helpful votes
“A welcome rest from the Shetland weather”
4 of 5 stars Reviewed 23 August 2011
1
person found this review helpful

We stayed at the Baltasound Hotel, Unst, for one night (24th/25th July 2011). My party consisted of two adults and two children.

It was not my original intention to journey so far north but we had problems obtaining accommodation in the Lerwick area on account of the Tall Ships visiting Shetland. I took a notion to view Muckle Flugga lighthouse at the very tip of the British Isles and Baltasound Hotel is the most northerly hotel so fitted the bill perfectly.

We travelled overnight on the Northlink ferry from Kirkwall,Orkney to Lerwick, Shetland in storm force conditions. We then had to take two public ferries from Toft (Mainland Shetland) to Ulsta (Yell) and Gutcher (Yell) to Belmont (Unst). The Shetland Islands Council ferries are relatively new, have excellent facilities on board, are clean, efficient and very cheap. The ferries are Shetlands best kept secret.

When we arrived at Baltasound the weather was still dreadful. We were rather early (1230hrs) but a cheerful & friendly male member of the management staff checked us in and showed us where our cabin/chalet was. We were very glad to get inside out of the weather. The cabins are fine for a family of four; clean, well presented and en-suite. We actually had the heating on so that we could dry our clothes and generally thaw out. The kids watched TV in the afternoon.

In the evening we dined at the hotel. In many respects this took me back to the Scottish country hotels of my youth; good honest food in plain surroundings. The local beer was also very good.

By the way I did eventually get to the Hermaness Reserve and saw Muckle Flugga and Out Stack. This nature reserve is popular with bird watchers. We also visited the Haroldswick Methodist Church (the most northerly in Britain), the Unst Bus Shelter, and Muness Castle. I am not sure if I will ever venture so far north again (in Britain) but if I do I would stay at the Baltasound Hotel).

Stayed July 2011, travelled with family
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Bergen, Norway
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Overall a really good stay. We'll be back.”
5 of 5 stars Reviewed 7 August 2011
1
person found this review helpful

What a fantastic stay at this place. Friendly staff, good rooms and good food. Beautiful views from the restaurant, wish we'd booked for longer than 8 days. There's a pub attached to the hotel where we spent several enjoyable evenings talking to both locals and visitors to the island. It was ideally situated for us in the Northern part of Unst where the best walking and birdwatching is found. Overall a really good stay. We'll be back.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Fly-UK 2011 Microlight fly-In”
5 of 5 stars Reviewed 6 August 2011

Neither Orkney nor Shetland was really on our schedule but the weather was kind so we flew over and landed at Unst. It had always been my wish to spend the shortest night on the most northerly island and I was only one day late! We had a great welcome from Steve and everyone at the hotel. OK, so we didn't stay there as they were fully booked when we phoned at 8pm! But Steve did come to the airfield to pick us up for a great evening meal and then dropped us back as well - a bonus. And then the Full Scottish Breakfast is well worth waking up for. Try it! We were made very welcome and enjoyed our very brief stay. Tom, Rob and Mark.

  • Stayed June 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Baltasound Hotel

Baltasound ZE2 9DS, Scotland
Price range (per night):* INR3,946 - 7,837

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