We didn't stay in this hotel so apologies if you're looking for a review of rooms.
We came off a cruise ship and took the local bus to see Jarlshof. As we got off the driver told us there would be a return bus at 3.30
After visiting the site we had lunch in this hotel - perfectly fine food.
When we went to the bus stop we discovered there was no 3.30 bus listed and the next was too late to get us back to the ship.
We walked back up to the hotel and a VERY kind man (manager/owner??) told us the bus went from the airport non- stop to Lerwick. He gave us a lift to the airport and also picked up 2 American fellow passengers who were walking to the airport.
Thank you for saving the day!!

My wife and I had a meal here on Friday night 2nd Sept - in the bar as the restaurant was closed. We ordered salmon and smoked haddock when they arrived both were swimming in at least 3 millimetres of liquid - the fish wasn't bad but everything else was just awful. My advice is don't go and if you do don't order food!

This hotel was chosen by our travel company because there were 26 in our archaeology group and Jarlshof site is next door. The hotel overlooks the sea and is on the southern tip of Shetland with seabirds and seals. Unfortunately it is also next door to the airport and suffered an expansion, presumably in the 1970s oil boom; judging by the poor quality it was for oil workers passing through. So an attractive Victorian country house was transformed into a badly built hotel.
The staff deserve better and struggled manfully to keep guests fed and comfortable.
The only answer to me seems to be to demolish the tat, revert to a small high class hotel by the sea, airport and Jarlshof and build about 10 - 15 properly designed and constructed bedrooms. I wish them well.

My wife and I tried to order drinks in the lounge bar just prior to 2pm. The waiter asked us to take a seat as he was just serving someone else. Despite several glances in our direction he ignored us for the next 10 minutes. (He was taking food orders which close at 2pm). Even after this he continued to ignore us. We called a waitress who said she would get back to us. Eventually, she returned and we ordered drinks. She made our hot drinks behind the bar. Then she put them on the bar counter where they remained as the waitress walked out of the lounge without bringing them to our table. At this point we decided we had had enough and left.