We have used the restaurant in this hotel in the past. And the menus, meals and service were fantastic and great value for money.
However this time the hotel had changed hands since the previous private owners.
On arrival we found the grounds were poorly kept. The bar was a bit dreary, and the menu was very limited. The service was mediocre.
The food that we had though was good and plentiful and reasonable value for money, but we could have had the same in any restaurant really.

Another issue, we find common to most restaurants is the wine. Over priced and poor. This time we bought the most expensive wine with a write up that did not look as if it may be rough.(eg Spicy, Hints of oak etc) But it was cheap and rough at £20. A bottle of £3.50 Cotes du Rhone in Lidls for instance is far more pleasurable. Can you pay corkage these days?

We Stayed here for one night on 4th June and what a disappointment! On arriving, the car park and grounds looked unkempt and uncared for. There was an old car abandoned in the car park with flat tyres and weeds growing around it - not a good look!
We were directed up the stairs to our room with no mention of a lift or offer of help with our luggage. We got to the room to find that the complimentary sherry was nowhere to be seen despite the fact that it is still being advertised on their website. The room was nice but badly let down by the fact that there was no valance on the bed and the base was clearly exposed showing ripped fabric which was heavily stained - disgusting! The service in the dining room left much to be desired with one of the staff leaning on the dresser looking decidedly bored. When they brought me the wrong starter and I pointed out the mistake, the waitress was nonplussed and asked if I was OK to have the wrong soup!! At checkout the bill was wrong and my husband had to bring it to their attention. It was nothing like we were led to believe from their website and we had the impression it was being run by a bunch of amateurs. It is a shame because it has such potential, but there is such a lack of care and attention. We wouldn't stay there again.

very enjoyable stay with my family, staff made us very welcome, mum needed wheelchair access this was well catered for, excellent food, breakfast biggest we have seen in along time, rooms very roomy and spotless recommend to all ages.bar and restaurant very reasonable.will definately be back.

stayed here for two nights over the holiday weekend with family which included myself, teenage son, my mother, sister and elderly grandmother who has restricted mobility and requires to use a wheelchair. i must start by saying that the disabled access was great and made life much easier!! the rooms were very spacious, beds comfy and room very clean ( my son has asthma so believe me we know when they are not clean!). staff were very friendly and helpful, meeting our every requirement with ease. the location of the hotel is great as you can walk into the town within 5 minutes to which there are a few pubs, restaurants and cafes although we did not use any of these as the food in the hotel was excellent and the bar offered a wide variety of drinks at reasonable prices (one of the not so many places to stock 7 yr old havanna club which i must recommend to all rum drinkers of the world!). overall we all enjoyed our stay and would definately return to this hotel again.