Was there on 5 February. I had soup which was very nice. However I like my soup very hot,and it came luke warm at best. I think it was the owner who overheard me say it wasn't very hot and took it away to heat up. Unfortunately it csme back warm but not very hot. When I said to the waiter - he said it was straight from the pot and it was as hot as it could be. He said he could microwave it, which he did. It did come back hot. I also asked for a cappuccino and politely asked for it to be very hot as I like it that way. I felt he abruptly said it will be as hot as the coffee machine makes it.
I was disappointed at his attitude as I was polite throughout the whole time I was there.
The bread and shortbread were delicious.
Would I recoomend and go back there? I couldn't recommend it to others because of the poor customer service I received.
- Coul Hotel Strathpeffer
