After reading last review I was thinking perhaps I shouldn't take my family there but because I paid deposit Thought we stay only for 1 night and I'll cancel our rest of stay.
I must say I was wrong staff were very helpful our room was very clean food and service
was great I would recommend this place to any one. The manager of the hotel Mr HRJ he is great and gentlment.god bless him .

We have visited the UK many times over the last 25 years. Clearly, this is the worst lodging that we have ever experienced in the UK at the price that we paid.

We stayed here as we were eating at Andrew Fairlies retaurant at Gleneagles and the hotel is only a £5 taxi fare from Gleneagles.

The room we had was large and had a 4 poster bed. The hotel has a garden area which would be great on a sunny day to relax with a drink but unfortunately for us the weather was not kind when we stayed. The staff were attentive but seemed that whoever was on duty was expected to do everything and another member of staff was required.

Overall a lovely hotel but agree with a previous poster who said that it was underperorming.

We have just returned from a weekend stay along with another couple of friends of ours. It was their 10th wedding anniversary, and we had booked a table at the nearby Andrew Fairlie restaurant. We booked to stay 2 nights, and were immensely looking forward to it. Let me say at the outset, that the location and first appearance of the Hotel are very good indeed, however, on closer inspection, the latter appears somewhat tired. Having worked within the trade, for more years than I care to remember, I am the first to criticise, however I am also the first to praise. The premises struck me as lacking in direction, not from the immediate front of house staff,of which there was two foreign national employees, but from any level of management, which appeared to be sadly lacking. I gained the impression that perhaps the Hotel was at sometime a very popular and busy place, however during our stay there, it was lifeless and fairly souless too. On the afternoon of our second day, after a day out sightseeing, we returned to the hotel, and as we attempted to walk into the restaurant area we were greeted very coldly and ultimatley rudely by a gentleman who was fairly casually dressed, and who refused to allow as entry, and ushered us into the Bar area. We explained to him, that we were residents, however that had no bearing on him, and his manner remained curt. We later found out from one of the staff that he was "the manager". I have never come across in all my years a manager who showed as little hospitality as he did on our first encounter with him. Our dinner on the second evening, was to be brutally honest, nothing more than average in terms of quality and presentation, however the price did not match its culinary level. We were served at dinner by "the manager" as well as one the staff, however, his standard of waiting ability fell far short of what was expected. It is my opinion, for what it is worth, that unfortunately this hotel is being staffed on the cheap now, and as a result, the standards of this one time fine Hotel have not only slipped, but teeter on the brink of falling flat on its face.