My husband was not feeling all that well, so we needed a place to stay in Stromness and ended up here for 2 nights. I ended up running out of the place when we left.
The rooms are old and shabby. I got the feeling they were not too clean. And the furnishings are very out-dated.
And the bathroom had such a moldy smell to it, I gagged going into the bathroom, brushed my teeth outside the bathroom and had to keep the bathroom door closed at all times. I thought I was catching my husband's cold, but curiously, I felt OK during the day when I was out of the room and was OK when we left the place, so I figure the mold must have been firing up my not-too-active allergies.
The hotel was full so this was the only room we could get.
One night we ate at the pub in the hotel and really, it was one of the worst meals in my life. I had their fish special of the day and it was revolting.
Since we are not used to UK beers, we had been used to getting small samples of beers we were interested in drinking to see if we liked them at all before ordering. Every other place we went they were just fine with this. But not here. They did it for us, but very begrudgingly.
I'd sleep in the car before I stayed here again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
13 April 2010
Dear Guest,
We take the comments of our guests very seriously, and we are sorry to hear that you did not enjoy your stay.
As a commitment to our customers we have recently refurbished our rooms.
All of our food is sourced fresh from local retailers and we pride ourselves on producing only the finest meals.
Our staff are aware that the number one priority in the hotel is our guests, and we strive to make sure that each and every one of them leaves with a favorable impression. I would have appreciated the opportunity to have discussed this with you in person.
If ever you are back in Orkney we would invite you to try our establishment once again with a money-back guarantee.
Kind regards,
Leona Macleod
General Manager
The Stromness Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC