My partner and I booked to stayed at the Best Western Tiverton Hotel after an evening event at a local venue to save travelling home late in the evening. From the initial telephone booking right through to check out everything was faultless. All staff were immaculately turned out, and in a company uniform which I do like to see, they were all very friendly, helpful, obliging and nothing was too much trouble. The room was spacious, very well and generously furnished with everything you needed including an excellent and very generous supply of toiletries in the bathroom - items over and above what are normally supplied. Plenty of lovely clean and very fluffy towels and very hot water in plentiful supply. Both the bedroom and bathroom were spotlessly clean and very well lit with a good choice of lighting. The hospitality tray was very well stocked with a very good range of supplies, again including the little extras like a sachet of cappucino and a bottle of good quality mineral water. Car parking is no problem. Breakfast was superb with a wonderful and plentiful continental selection, which was well stocked with no missing bits or empty plates not replendished etc. The hot selection had a very good choice and was well cooked and well presented and served again by very friendly and helpful staff who gave you exactly what you wanted. The staff at breakfast again were smartly dressed, helpful, obliging and polite and an asset to the business. We were so impressed we have already booked into the hotel again for a special evening they are holding and are looking forward to it.
Room Tip: They all seem of a high standard from what we saw.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
30 January 2012
Dear Zetta321,
Many thanks for taking the trouble to write a review and leaving such positive comments on the hotel and particularly our staff. They will be equally pleased when I let them know of your review.
I look forward to welcoming you back to the hotel in the future.
kind regards
Rhys Roberts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC