Room was very noisy and hot. We stayed on Friday and Saturday and the noise from the street was very loud. We needed to open the window becuase the room was so hot but then couldn't sleep due to the screaming and shouting from the street in front of the hotel.

Restaurant was good.

Staff not very professional.

Booked the hotel on location and price.

Location is perfect in the middle of town and the price was ok at £80 for a superior room for one night

Room was very dated but clean and in good order

Public areas are pleasant with plenty of comfortable seating.

My only issue was because I was there to work I could only fine one out of 12 wifi spots that let me connect to the internet, meaning we had to sit outside the restaurant, however the staff brought our lunch to where we was sitting so no problem at all.... If I was on holiday I would have been worried about the wifi

Having previously stayed here (and reviewed) I booked two return visits each of 3 nights. On check in both times I was upgraded to the Sausmarez suite. This suited me as it has its own cooking facilities so I could have breakfast early before leaving for work.

The Sausmarez suite isn't so much a room as a self contained flat and is of a very high standard with comfortable settee, large living and dining area, well equipped bathroom with bidet, shower and spa bath. The bed is very large and comfortable providing a good nights sleep.

There was a minor problem with the plumbing in the bathroom but a workaround was put in place within 10 minutes of my reporting to the management and the problem was fixed the next day.

I ate twice in the library bar / carvery and both times the food was very good. Thoroughly recommend the noodles with crab, chilli and coriander. The bar itself was very good value for money with a pint of Carlsberg Export at £3.10.

The gym and sauna area were still clean and well maintained. Credit to the hotel for this as these things often get overlooked.

All the staff I met were excellent, professional and smart.

Best Western as a chain markets itself as "Hotels with personality" this hotel has great personality and has it in spades! I haven't stayed anywhere else in Guernsey and on the basis of these two visits I'm not likley to either.

Although we didn't stay in the hotel, we ate here for two of our four nights in Guernsey. The Tennerfest (brought in about 11 years ago where hotels and restaurants offer 3 or 4 options for each course at a fixed price of a tenner each) was on. Nowadays the cost has (inevitably) risen and we paid £15 each for food and service of the highest quality. Delicious duck spring rolls and succulent lamb shanks were 2 highlights. If this is the usual food standard it's a must while in St. Peter Port.