This is the second New Years Eve we have stayed at this local hotel. We had a suite for 6 adults. It was very comfortable, even our friends who slept in the pull down bed were very happy with the accommodation. The bathrooms were huge and had all you would expect in a 4 star hotel, robes, slippers, soaps and bubbles etc. however, the only criticism could be that the bathrooms were in need of an upgrade.
The staff were exceptional. Every one of them were helpful and smiling. Baring in mind it was New Years Eve and many of them were not with their families and many of them not even in the same country as their families, they were amazing. They worked tirelessly serving a gorgeous Gala meal. The food was very well presented and perfectly cooked. Many of the staff that were on duty until 2 a.m., were serving breakfast the next day, still smiling.
Breakfast was a little bit of a disaster as nearly everyone arrived with 30 minutes....they couldn’t fill the hot food plates quickly enough and those looking for cooked meals were a little bit disappointed at having to wait. However, the croissants were great!
Checking out was quick and easy.
As it happens our son had arranged for a family meal in the hotel later the next day, so we were back for lunch. There were 11 of us and again the staff were great and the meal was pleasant. I would recommend any one to visit this hotel, either for a stay or just a meal.
- La Grande Mare Guernsey
