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Sleep Inn & Suites Lebanon / Nashville – reviews, photos

2.0 of 5
150 S Eastgate Ct, Lebanon, TN 37090
Hotel amenities
Sleep Inn & Suites Lebanon / Nashville
Sleep Inn & Suites Lebanon / Nashville
Sleep Inn & Suites Lebanon / Nashville
Sleep Inn & Suites Lebanon / Nashville
Sleep Inn & Suites Lebanon / Nashville
Sleep Inn & Suites Lebanon / Nashville
Ranked #6 of 14 hotels in Lebanon
4.0 of 5 stars 26 Reviews
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26 reviews from our community

    Trip type
Traveller rating
    13
    7
    1
    2
    3
Date Rating
Nashville, Tennessee
Contributor
19 reviews 19 reviews
Reviews in 7 cities Reviews in 7 cities
“Rick S.”
5 of 5 stars Reviewed 21 January 2012

I stay here quite often when traveling and I go out of my way to book a room even when I have to drive a couple extra miles to stay there.. The staff is the best I have seen for a small hotel and they care about customer service and they go out of their way to help you.. The rooms are very comfortable and quite. Nice excerise room and indoor pool !!! I would give this hotel a five star rating for the service you receive...

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Sleep Inn & Suites Lebanon / Nashville, responded to this review
6 February 2012
Thank you for your 5-star review!! Whether a guest stays one time or many times we always strive to give top notch service. Therefore, it is great to hear that we have succeeded in providing excellent customer service that keeps you and others returning to stay with us. We’re also very happy that you enjoyed your room, our exercise room, and our heated indoor pool. We look forward to seeing you again soon! Thank you for choosing Sleep Inn & Suites Lebanon, TN.
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Lebanon, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“What a gift after Nashville!”
4 of 5 stars Reviewed 31 October 2011

The staff whether Front Desk or Breakfast or Room Cleaning were very friendly and helpful. The hotel was quiet, clean and had an indoor swimming pool which we enjoyed. The breakfast was well stocked with waffles, sausages, boiled eggs, yogurt. The only downfall was the fact that they have 'smoking rooms' in the same hallway as the 'non smoking' rooms which meant you could smell and see cigarette smoke in the hallway occasionally. Thankfully the smell did not enter our room. As it was, we enjoyed our stay very much!

Room Tip: If you have any allergies to cigarette smoke, ask Front Desk for another area of the hotel.
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  • Stayed October 2011, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Pat K about Sleep Inn & Suites Lebanon / Nashville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Sleep Inn & Suites Lebanon / Nashville, responded to this review
4 November 2011
It was a pleasure to have you stay with us! We always appreciate when guests share their experiences here at the Sleep Inn & Suites. It helps us to know what we are doing right and what areas need some improvements. You’ll be happy to hear that we are going “Smoke Free” by the 1st of the year. Our former Smoking rooms are currently being renovated and opening as Non-Smoking rooms. Thank you for posting your comments to Trip Advisor and we look forward to seeing you again.
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Brielle, New Jersey
1 review
“This Hotel Could Kill You”
1 of 5 stars Reviewed 11 October 2011

From previous reviews, my wife and I thought the hotel would be fine for a three night stay. On the Sunday morning of our stay, we were startled by banging noises outside of our room and then began chocking on chemical fumes. The fumes caused our eyes to tear and burn, and the chocking sent us gasping for fresh air. We discovered that a crew of non English speaking workers were ripping up the existing carpet and gluing new carpet down. All this on a Sunday morning! We left the hotel immediately. Be warned.

Stayed October 2011, travelled as a couple
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G M, General Manager at Sleep Inn & Suites Lebanon / Nashville, responded to this review
4 November 2011
I sincerely apologize for the rude awakening you experienced at our hotel. We were working on renovating the lobby of our hotel and replacing carpets in our public areas that day, and it is unacceptable that our renovation process negatively affected you, your wife, and your overall stay at our hotel. I assure you that we strive to provide the best customer service possible to all of our guests, even through renovations. I am very sorry that we failed to do this for you and that you were inconvenienced by the work being done. I hope you will accept our offer of a complimentary night stay at our hotel so that you can see how it has improved and we can prove our true level of customer service to you.
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Edmond, Oklahoma
1 review
2 helpful votes 2 helpful votes
“Sleep Inn... Why stay anywhere else??”
5 of 5 stars Reviewed 5 October 2011
2
people found this review helpful

My husband and I stayed at the Sleep Inn & Suites just off of I-40 in Lebanon, TN last weekend. It is obvious the staff love their job and the hotel they work at. This IS the cleanest hotel you will ever find with a wonderful staff to match.

Even though the hotel sits off of I-40, the rooms are quiet and very comfortable. The breakfast was great and I will go back every time I'm in the area.

Two thumbs up for this hotel! Debi

Room Tip: All rooms are quiet and nice. We were on the front side of the hotel and it was fabulous
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  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Debi B about Sleep Inn & Suites Lebanon / Nashville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Sleep Inn & Suites Lebanon / Nashville, responded to this review
18 October 2011
On behalf of the hotel staff, we were delighted to receive your response on Trip Advisor. It is always nice to hear when we have succeeded in making a guest comfortable and happy. We strive to provide the best customer service possible to our guests at all times. As always, we look forward to seeing you again!
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Great Smoky Mountains National Park, Tennessee
Senior Contributor
27 reviews 27 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“housekeeping needs to learn what a DO NOT DISTURB sign means”
2 of 5 stars Reviewed 23 July 2011

I checked in very late which the night front desk person was extremly helpful/ I think his name was Andrew. I asked for a late check out since I am a choice member. I put the do not disturb sign on the door and at just before 9am there was a knock on the door, housekeeping. i was still sleeping and by the time i got up to look out the peep hole she was walking away. I went back to bed and again about 930 she knocked again. I told her through the door I have a noon check out. Well, you would think that would stop... not... she knocked again at 1040am. At this point I was furious and I ignored the knock. I then after about 5 minutes opened the door to make sure the DND sign was still on it and YES it was. I normally will leave a $5. tip for housekeeping but not this time... my tip will be... "learn to read, or recognize the DND sign". I always try to stay at Choice Hotels but I will avoid this one. And anyone else that does not wish to get on the road early, try somewhere else. I had a long day ahead of me and didnt get much sleep.. I travel to Lebanon a lot and stay at choice hotels. I will be looking elsewhere after that experience. The internet service was even extremly slow.

  • Stayed July 2011, travelled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask mzshire2009 about Sleep Inn & Suites Lebanon / Nashville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
G M, General Manager at Sleep Inn & Suites Lebanon / Nashville, responded to this review
28 July 2011
Thank you for your recent review to Trip Advisor. I was very sorry to hear of your experience. This is not our standard practice. In fact, we pride ourselves on our customer service. I do plan to use your review as a training tool to reinforce the importance of our guest requests. It is the desire of myself and staff to give quality service to all of our guests at all times. In the future, I hope you will give us another opportunity to make this wrong a right and show you what a difference your feedback has made at our property.
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Additional Information about Sleep Inn & Suites Lebanon / Nashville

  • Sleep Inn Lebanon
  • Lebanon Sleep Inn
Address: 150 S Eastgate Ct, Lebanon, TN 37090
Price range (per night):* INR5,704 - 6,822

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Sleep Inn & Suites Lebanon / Nashville
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