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Marriott Knoxville – reviews, photos

3.5 of 5
500 Hill Avenue SE, Knoxville, TN 37915
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Marriott Knoxville
Marriott Knoxville
Marriott Knoxville
Marriott Knoxville
Marriott Knoxville
Marriott Knoxville
Ranked #33 of 91 hotels in Knoxville
3.5 of 5 stars 98 Reviews
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98 reviews from our community

    Trip type
Traveller rating
    23
    34
    18
    15
    8
Date Rating
San Francisco Bay Area
Senior Contributor
38 reviews 38 reviews
Reviews in 21 cities Reviews in 21 cities
20 helpful votes 20 helpful votes
“Business Meeting”
4 of 5 stars Reviewed 12 February 2012

Recently held a 3 day business meeting at this Marriott. All of us traveled from out of town, but wanted this location due to other aspects of our visit in Knoxville.

Hotel staff was very very helpful and service oriented, from the moment we walked in the door.
Food for our meetings was very good, although way to much quantity...but okay that was the hotel's choice.
Meeting rooms were fine....temperature control was an issue....typically to cold.
Internet access was our biggest issue. The wireless access in the individual rooms was fine...but in the meeting rooms it was a total disaster. The SSID they wanted us to use....was off most of the time. Trying to use the guest SSID's was hit or miss....as signals were coming and going. This was our biggest disappointment.
Individual rooms were fine....clean, modern, typical marriott setup.

One of the best features of this site....was the walking proximity to downtown Knoxville and many many great dinner opportunities.

Room Tip: Your better off with a room facing the Tennessee River if you want a view.
See more room tips
  • Stayed February 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mount Carmel, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
“Old and Gross”
1 of 5 stars Reviewed 29 January 2012

We just got back from a stay here overnight because we were at a clogging competition right next to it. The Marriott name needs to be taken away from this dump. I was about to take a shower and I picked up a towel and there was something that looked like blood all over it-it seriously grossed me out!! This place cost 130.00 dollars a night-trust me-find somewhere else to stay!!!!!

  • Stayed January 2012, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask lmann34 about Marriott Knoxville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Senior Contributor
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Reviews in 25 cities Reviews in 25 cities
11 helpful votes 11 helpful votes
“Interesting building. Modern.”
4 of 5 stars Reviewed 16 January 2012

Was assigned a room facing the highway. Traffic noise was so bad I had to switch rooms. Make sure you get a room facing the river. Clean rooms. Comfortable beds. Really weird building, strange shape. Location was a bit obscure but a short walk to the downtown area. Friendly staff.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask R S about Marriott Knoxville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Half Moon Bay, California
Top Contributor
164 reviews 164 reviews
Reviews in 72 cities Reviews in 72 cities
162 helpful votes 162 helpful votes
“A Dump”
1 of 5 stars Reviewed 16 January 2012

Sorry to Marriott fans, but this hotel is ancient, smelly, in need of renovation and just downright awful. Everything in my room was thread bare. The hallways were tacky a smelly. The lobby was huge but largely vacant. The Club lounge was minor league. And the food: awful.

Look, I have 8 gazillion Marriott points so I stay at Marriotts but this place was a d-o-g.

  • Stayed November 2011, travelled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Marfak about Marriott Knoxville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC/VA/TN
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
23 helpful votes 23 helpful votes
“Awesome Staff”
5 of 5 stars Reviewed 15 January 2012

The associates at this property are excellent. Janey (front office manager) and Jimmy (front desk associate) always make me feel welcome to the Knoxville Marriott. Mort (banquet/dining associate) treats me like a member of the family. Darlene, Bala, Gamini (restaurant associates) go out of the way to ensure I have an excellent dining experience each and every time. Charlene, Rosa, Julia, Thaise and Irene (housekeeping associates) do an superb job cleaning/refreshing rooms. This is one of my favorite Marriott properties due to the excellent staff in place. I appreciate the extraordinary efforts of these great folks during each visit.

  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Marriott Knoxville

  • Knoxville Marriott
Address: 500 Hill Avenue SE, Knoxville, TN 37915
Price range (per night):* INR7,326 - 11,408

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