We stayed there overnight on our way to NC. We arrived very late in the evening and there was a "problem" with our online booking, so we had to pay a full price of $140 "because it was a special event weekend", so they couldn't respect any deal that we were initially offered. Well, it was a Friday night and there was football game on the TV ( I did check and nothing special was going on in town). Pretty much the person at the front desk laughed at us and told us it's our decision if we want to go look for a hotel at 2 o'clock in the morning.
All the front desk people on check-in and check-out didn't care at all about our initial booking (which they claimed they did not receive).
Anyway, the room was ok, but nothing special. Maybe compared to some cheaper hotels it might look just above average, but for us the "good" impression disappeared when we got to the bathroom, which was plainly ugly and far below the standard one should expect for this amount of money. The toilet bowl was wobbling, the PAINT! on the walls was peeling off. There was mold in the bathroom and even some in the room.
On top of this the day after we stayed there someone payed some theme park tickets with our credit card, so we had to cancel it. Of course, I cannot be sure it was someone from the hotel, however they did take a copy of our credit card details.
All in all, not recommended.
- Comfort Inn Knoxville
- Knoxville Comfort Inn
