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₹9,683
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Comfort Suites
₹9,685
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Reviewed 7 November 2014

The problems started immediately when I arrived in the room. Horribly dirty luggage bench...didn't even want to touch it! The couch and office chair were dirty and terribly worn. And the pièce de résistance was taking my shower while standing in ankle deep water! YUCK!! When leaving, I told the clerk about the problems and the response was, "Oh. Sounds like the drain is stopped up." No concern for me standing in ankle deep water. I asked the clerk who the manager was and she turned and pointed to the sign behind her...Mr. Patel. She never ask if I wanted to speak to him or anything. Deer in the headlights look. I will never stay at this hotel again. If you would like photos as proof I will be more than happy to email them to you.

Date of stay: October 2014
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
3  Thank penelope572
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 November 2014

okay you budget friendly travelers look this place up talk about bang for your buck.this hotel is strategicially located north of knoxville and right beside i 75.great location, nice beds, and quiet rooms all on a nice price.this hotel also has indoor pool and hot tub and free breakfast.

Room tip: get on north side of hotel no noise what so ever
Date of stay: October 2014
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank terry s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
choice k, Guest Relations Manager at Comfort Suites North, responded to this reviewResponded 8 November 2014

Dear Terry,
Thank you for your kind and generous comments you posted about our hotel. So glad to hear that you were pleased with your stay and that you received great service from our staff. Only through the eyes of our guests do we know that we are doing our jobs. Again, thank you for the kind words. We look forward to provide you exceptional service on your next visit.

Pete Patel
Guest Relations Manager

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Reviewed 23 October 2014

We were fortunate to get a room here for two nights as we had spend a pretty miserable night in another motel in the area the night before. The city was busy that weekend and we were fortunate to be able to get a room here. The desk clerk Arlene was able to get us into a deluxe suite and it was simply wonderful. There were two room with glass French doors between the bedroom and living area. The bathroom was wonderful with large mirror, granite counter top and fantastic shower - good water pressure. Bath linens were great - thick and clean. The beds were terrific with great choices of pillows. The lobby and dining areas are beautiful and were nicely decorated for fall. Breakfast was OK, pretty typical motel breakfast, but eating area was lovely and spacious. We will definitely make this our first choice in Knoxville. We used to use a different chain but the new Comfort Suites hotels are now our favorite.

Room tip: The deluxe suites are large and comfortable.
Date of stay: October 2014
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank NewOrleansfirstgal
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
choice k, Guest Relations Manager at Comfort Suites North, responded to this reviewResponded 25 October 2014

Dear New Orleans Gal,

Thank you for taking the time to fill out such a fantastic review! I have shared your comments with my front desk staff, and they join me in thanking you for your kind words. We are pleased to hear about the high level of satisfaction with our hotel. We accommodate many guests each evening, and we strive to make their night's stay a satisfying one. However, it is only through our guests' eyes that we can accurately assess the quality of the accommodations and services we provide. Again, let me thank you for your kinds words. We are committed to total guest satisfaction, and we look forward to your next visit.

Sincerely,
Pete Patel
Guest Relations Manager

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Reviewed 12 October 2014 via mobile

There for a little get-a-way and was not dissappointed. From the smiling desk clerk when we checked in to the other staff we saw, we were made to feel welcome. The rooms were airy, clean, and quite. The balcony was a nice surprise. Located near restaurants made our stay very enjoyable. Will stay again.

Date of stay: October 2014
Trip type: Travelled as a couple
1  Thank jawkerr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
choice k, Guest Relations Manager at Comfort Suites North, responded to this reviewResponded 13 October 2014

Dear Guest,

I'm glad you were happy with your decision to stay with us during your recent visit to Knoxville. Thank you very much for taking the time to share your experience and rating. We look forward to our next opportunity to provide you with pleasant and comfortable accommodations and service on future visits.

Pete Patel
Guest Relations Manager

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Reviewed 7 October 2014

Nice place, Deluxe room has doors between bedroom and living area. Living area cramped. Nice layouts of rooms aside from that. Typically excellence all the way around at Comfort Suites. Good location near lots of stuff.

Date of stay: September 2014
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank drdroad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
choice k, Guest Relations Manager at Comfort Suites North, responded to this reviewResponded 7 October 2014

I'm glad you were happy with your decision to stay with us during your recent visit to Knoxville. Thank you very much for taking the time to share your experience and rating. We look forward to our next opportunity to provide you with pleasant and comfortable accommodations and service on future visits.

Sincerely,
Pete Patel
Guest Relations Manager

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