We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Back to Extended StayAmerica Knoxville - West Hills

Extended StayAmerica Knoxville - West Hills – reviews, photos

2.0 of 5
1700 Winston Road, Knoxville, TN 37919-5526
Hotel amenities
Extended StayAmerica Knoxville - West Hills
Extended StayAmerica Knoxville - West Hills
Extended StayAmerica Knoxville - West Hills
Extended StayAmerica Knoxville - West Hills
Extended StayAmerica Knoxville - West Hills
Extended StayAmerica Knoxville - West Hills
Ranked #63 of 91 hotels in Knoxville
3.0 of 5 stars 10 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

10 reviews from our community

    Trip type
Traveller rating
    3
    0
    2
    3
    2
Date Rating
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Wont go back...”
2 of 5 stars Reviewed 9 October 2011

Paid $135 for a saturday night stay for a football game. The location is average and the gentleman who checked me in was helpful, but otherwise this hotel is a complete dump. The entire hotel had a strong smoke and mold odor, and i was so disgusted by the lack of cleanliness and odor that i slept in my car. I would never return for a stay due to datedness and overall lack of cleanliness.

  • Stayed October 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Hawks1384 about Extended StayAmerica Knoxville - West Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Top Contributor
126 reviews 126 reviews
Reviews in 60 cities Reviews in 60 cities
127 helpful votes 127 helpful votes
“It is what it is. Friendly Staff”
3 of 5 stars Reviewed 21 March 2011

The hotel room was clean. The rooms are a lil dated but this does not matter to me that much cause it was a business trip. If you are on a budget its a great place to stay. Close to a few bars and down the street from restaurants and the Mall. Also the staff was great.

  • Stayed March 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 8 more reviews by 247HardWorker for Knoxville
Ask 247HardWorker about Extended StayAmerica Knoxville - West Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milford, New Jersey
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
“I would NEVER stay at this hotel again”
2 of 5 stars Reviewed 6 March 2011

So driving from New Jersey to Alabama, we stopped to get a hotel discount book and found this hotel in there. After getting there at 2am, it took a half hour to check in, and we were checked into a room that had already been used - sheets off bed, towels on floor. After having to call the hotel to get the gentleman in the office, we were given another room, which I will say he personally escorted us too to make sure it was clean. By 3am, getting ready to lay in bed, we turned on the air conditioner/fan. Now, we both like the sound of a fan or air conditioner going while we sleep (white noise) we turned this thing on and it sounded like someone was using a chainsaw - the sound was so harsh, and the volume kept going up and down... seriously sounded like a chainsaw. So we turned it off, fell asleep, and got up and left as fast as we could.

Dont these hotels have inspectors? I worked at Hampton Inn's for six years, and we had inspectors come through 3 times a year. I do not understand how chain hotels can be this skeevy... It may be good for some, but I would have rather paid $20 bucks more for a better place. Good luck to those who venture!

  • Stayed February 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask southernerbyheart about Extended StayAmerica Knoxville - West Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Knoxville hotels

Candlewood Suites Knoxville Airport-Alcoa
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1138072?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Red Roof Inn - Knoxville West
4 of 5 stars
Show Prices ABS:HotelCheckRates-d97963?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hampton Inn & Suites Knoxville - Downtown
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d606633?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Country Inn & Suites Knoxville at Cedar Bluff
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1236648?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Cook Loft
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d652447?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Centerville, OH
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Great Value”
3 of 5 stars Reviewed 2 June 2010
1
person found this review helpful

My family was in Knoxville for the Destination Imagination Global Finals. This was our 4th time in Knoxville for this event and our third time staying at this hotel. Due to some last minute schedule changes we had to modify our reservations. All our changes were taken care of quickly with absolutely no problems. Check in was a breeze. Our room was clean and comfortable. About 10 minutes after we checked in our phone rang. It was the front desk checking to make sure our room was to our satisfaction. Every staff member I interacted with was friendly and helpful.
The rooms are not huge, but we weren't in town to stay at the hotel. We used it only as a place to sleep. The hotel is located on a main road with literally dozens of restaurants in close proximity to the property.
I rated this hotel as average in relation to all hotels out there. If I were rating it solely against value priced hotels, my rating would be excellent.

  • Stayed May 2010, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by 27yankee for Knoxville
Ask 27yankee about Extended StayAmerica Knoxville - West Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Ga
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Excellent motel, clean very good service”
5 of 5 stars Reviewed 1 February 2010

Very nice motel, 3rd time I have stayed here. Excellent value, price, cleanliness, attentive , accomadating staff. Would bring the family here without a doubt.

  • Stayed January 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Sales25 about Extended StayAmerica Knoxville - West Hills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Extended StayAmerica Knoxville - West Hills also viewed

Extended StayAmerica Knoxville - Cedar Bluff
Show Prices ABS:HotelCheckRates-d105672?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Comfort Suites
4.5 of 5 stars 49 Reviews
Knoxville, TN
Show Prices ABS:HotelCheckRates-d105647?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hampton Inn Knoxville North
5 of 5 stars 175 Reviews
Knoxville, TN
Show Prices ABS:HotelCheckRates-d1182264?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 91 hotels in Knoxville, ranked by popularity »

Been to Extended StayAmerica Knoxville - West Hills? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Extended StayAmerica Knoxville - West Hills

  • Extended Stay Knoxville
  • Extended Stay America Knoxville
  • Knoxville Extended Stay
Address: 1700 Winston Road, Knoxville, TN 37919-5526
Price range (per night):* INR3,914 - 4,306

Owners: What's your side of the story?

If you own or manage Extended StayAmerica Knoxville - West Hills, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Extended StayAmerica Knoxville - West Hills
Show the lowest price for this hotel (from our partners)
Show Prices