Stayed at the Maple Grove Inn in 2003. Expecting the same quality as other Select Registry properties, we were very disappointed.

Upon arrival, it was not clear which door should be used to check in. A young man was eating fried chicken at a table, and it turned out he was the greeter.

The room (dogwood) was large and the bed was comfortable, but dead bugs were in the windowsills, and the bathroom needed some updating. Chipped and flaking paint.

The landscaping lacked a lot. There were flower pots with only weeds in them. The herb garden was sparse. Grass needed mowing in many placed throughout the property.

The pool was a disaster. The poolhouse was in major disrepair, the green plastic chairs very faded and some painted over with green paint that showed the fading even more. The pool was dirty-looking. I never saw a guest get it in. Probably the same concerns about it that I had. Many walked down to it with swim suits on, only to look around and leave.

The breakfast was good, but the young man who served it had no reply to our pleasant greeting of "good morning." He just looked at us and asked if we wanted orange juice. We asked him a brief question about the history of the inn, and he gave maybe a five word answer.

The young lady who was the offical receptionist was the only one the Inn that appeared to have any kind of hospitality industry skills, and she was not there the whole time.

If you are looking for a nice, charming, friendly country inn, you may be very disappointed. There is potential for this to become that kind of property, but investments in both the physical facility and hospitality training are needed.

We have stayed at the Inn several times. Wonderful staff and all the rooms are great. Love the porch swing and rocking chairs. The best breakfast you will get in Knoxville.