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Candlewood Suites Knoxville – reviews, photos

2.0 of 5
10206 Parkside Drive, Knoxville, TN 37922
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Candlewood Suites Knoxville
Candlewood Suites Knoxville
Candlewood Suites Knoxville
Candlewood Suites Knoxville
Candlewood Suites Knoxville
Candlewood Suites Knoxville
Ranked #29 of 91 hotels in Knoxville
4.0 of 5 stars 22 Reviews
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22 reviews from our community

    Trip type
Traveller rating
    8
    7
    4
    1
    2
Date Rating
New York City, New York
Senior Reviewer
10 reviews 10 reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Never again!”
3 of 5 stars Reviewed 15 February 2011
2
people found this review helpful

I decided to stay at this Candlewood because of its low price and kitchenette/amenities. I have stayed at other Candlewood in the past and have thoroughly enjoyed my stay, however, I was greatly disappointed with my stay at this location. They attempt to maintain the property by keeping it "clean" but its a pretty rundown property. The staff did not adhere to southern hospitality making this experience unforgettable when dealing with difficult and rude staff! We requested a toaster oven several times but did not receive a response about its availability until an hour and half after our initial request. They provide you with Dawn dish soap to clean your dishes but there is no scrubber, so be ready to use your bare hands. Our room cards had to be reprogrammed everyday as they were made for each night only. Check out time is listed for 12 Noon.. but housekeepers and staff started knocking (repeatedly) on our door at 9 am asking if we were checking out on that day.. And my WORST experience ever was when I saw a COCKROACH in the bathroom!!!!!! Needless to say, I will never be staying here again!

  • Stayed February 2011, travelled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Chattanooga, Tennessee
Top Contributor
52 reviews 52 reviews
Reviews in 16 cities Reviews in 16 cities
29 helpful votes 29 helpful votes
“Can you afford a little more? Do it!”
2 of 5 stars Reviewed 15 December 2010
1
person found this review helpful

Stayed here for about a month due to the low price. Never got my room preference even though I booked more than a month in advance. Equipment in room is old, I had leaks in the shower faucets and the HVAC systems were old and noisy and smeled of mold. Cold air leaked freely around the HVAC units. Also, I've had to wipe down the night stands and table because they had drops of something gross on them (4 different rooms). I kept coming back beacuse of the price and hoped the rooms would get better. Guess its a consistent thing.

Stayed December 2010, travelled on business
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Ask PracticalDude about Candlewood Suites Knoxville
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Atlanta
Senior Contributor
23 reviews 23 reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
“Great Service and Very Comfortable”
4 of 5 stars Reviewed 22 September 2010

I stayed here for several weeks while in Knoxville on business. The rooms were very clean and included a microwave, fridge, stove, and basic kitchen utensils. The motel is convenient to lots of restaurants, grocery stores, etc. It is also very close to the highway. The washers and dryers are free to use and worked well. There is also a small convenience store near the lobby that sells a variety of foods and toiletries. There is internet in each room, but it is not wireless. The service was excellent. Everyone was very nice and when I had a problem with the AC in my room they came and fixed it immediately. A great place to stay when you're in town for a long time and have a limited budget to work with!

  • Stayed July 2010, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask DecTraveler about Candlewood Suites Knoxville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lubbock, Texas
1 review
“Great place to stay -- I'll do it over and over again!”
5 of 5 stars Reviewed 7 September 2010

What a wonderful hotel! The staff members are very friendly and customer-conscious. I have stayed there three consecutive summers, and will gladly do it again.

  • Stayed June 2010, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Edaourd about Candlewood Suites Knoxville
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1 review
“I considered staying at the Crowne Plaza...”
4 of 5 stars Reviewed 5 September 2010

I considered staying at the Crowne Plaza because of its location to downtown. I'm glad I didn't. Candlewood Suites is on the same road as All the shopping you need and all the nicest bars, restaurant's you would need. From upscale Japanese to a small brewery.

The hotel rooms felt like an apartment. There is room service only once a week. The master bed was very comfy with six pillows. The room isn't exactly up to date, but not outdated. Basically, no LCD tvs.

The area is nice too, not ghetto like the downtown, fraternity ridden area.

  • Stayed September 2010
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Candlewood Suites Knoxville

  • Candlewood Knoxville
  • Knoxville Candlewood Suites
  • Knoxville Candlewood
Address: 10206 Parkside Drive, Knoxville, TN 37922
Price range (per night):* INR4,502 - 5,836

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