I decided to stay at this Candlewood because of its low price and kitchenette/amenities. I have stayed at other Candlewood in the past and have thoroughly enjoyed my stay, however, I was greatly disappointed with my stay at this location. They attempt to maintain the property by keeping it "clean" but its a pretty rundown property. The staff did not adhere to southern hospitality making this experience unforgettable when dealing with difficult and rude staff! We requested a toaster oven several times but did not receive a response about its availability until an hour and half after our initial request. They provide you with Dawn dish soap to clean your dishes but there is no scrubber, so be ready to use your bare hands. Our room cards had to be reprogrammed everyday as they were made for each night only. Check out time is listed for 12 Noon.. but housekeepers and staff started knocking (repeatedly) on our door at 9 am asking if we were checking out on that day.. And my WORST experience ever was when I saw a COCKROACH in the bathroom!!!!!! Needless to say, I will never be staying here again!
- Candlewood Knoxville
- Knoxville Candlewood Suites
- Knoxville Candlewood
