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Ameristay Inn & Suites – reviews, photos

326 Lovell Road, Knoxville, TN 37922 (Formerly Days Inn West)
Hotel amenities
Ameristay Inn & Suites
Ameristay Inn & Suites
Ameristay Inn & Suites
Ameristay Inn & Suites
Ameristay Inn & Suites
Ameristay Inn & Suites
Ranked #72 of 91 hotels in Knoxville
3.0 of 5 stars 10 Reviews
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10 reviews from our community

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Elizabeth City, NC
Senior Contributor
25 reviews 25 reviews
Reviews in 24 cities Reviews in 24 cities
15 helpful votes 15 helpful votes
“What a DUMP!”
1 of 5 stars Reviewed 1 January 2009

On our way home to North Carolina we stopped at what seemed to be a decent motel. It was, after all, a Days Inn and had to live up to certain corporate standards...or so we thought! We had visited a Motel 6 next door just earlier and had requested a visual inspection of one of the rooms. Decent enough, but we still had suspicions of the old motel, so we went over to the Days Inn.

We should have left the second the manager refused to let us peer inside one of their rooms. Anyhow, the room we were given had peeling wallpaper, moldy carpet, stained sheets and a non-functional bathroom light. Demanding our money back produced no results, so they simply handed keys to a different room, this time (probably out of spite) in the very back of the property in an empty and dimly-lit parking lot two doors down from a homeless family whose goods were strewn on the balcony outside their room.

Even though this room's interior was far better than the first, it still seemed subpar to Days Inn standards. We discovered much better motels the next exit eastbound on I-40 the next morning. At all cost, AVOID this dump!

  • Liked — nothing
  • Disliked — everything
  • Stayed June 2008, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Missouri
1 review
“Absolutely Disgusty”
1 of 5 stars Reviewed 9 November 2008

Yesterday I spent the night at this property. The first room we were in had a broken toilet so we were moved to another room. This room was disgusting and I wouldn't have stayed if I would have looked in the shower before I went to bed. There was mold in the shower and on the shower curtain. The sink had no stopper. The towels were not hung properly and we called fore new towels. The chair in the sleeping area was stained as were the curtains. The carpet was splotchy. There was dust on the head boards, alarm clock, and entertainment center. I could see dust lines where other guests had touched the top of the entertainment center. The sheets and pillowcases seemed to be clean. The best thing I can say about this visit is that the bed was sleepable and the pillows were soft.

  • Liked — The pillows were soft
  • Disliked — The moldy shower
  • Stayed November 2008, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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murfreesboro, tn
1 review
“The Filthiest place ever!!!!!!!!!!!!”
1 of 5 stars Reviewed 28 January 2008

I have never stayed anywhere that was so nasty! We were visiting a family member at the hospital and wanted to stay really close. When we initally checked in things didn't seem too bad but we didn't take a close enough look around. It was extremely late and that is the only reason that we didn't leave. The matresses stunk, the bedding was stained with what looked like blood and the bathroom...well there are no words that can properly describe it! Since we were traveling with a young child, we had brought extra blankets, pillows, etc. We had to strip the bed of everything but the sheets and slept on top of our own blankets and pillows. Plus we used our son's wash cloths just to wash our faces and decided since were we heading home the next morning that we wouldn't even dare try to use their shower! This place should be condemed. There are other hotels by the shopping area (which we discovered the next morning!) I would pay anything not to have to stay there again!

  • Liked — Location...Close to the hospital but others are closer...just not as obvious
  • Disliked — Filthy...Disgusting
  • Stayed January 2008, travelled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Florence, Kentucky
Senior Contributor
39 reviews 39 reviews
Reviews in 31 cities Reviews in 31 cities
23 helpful votes 23 helpful votes
“Very worn out”
1 of 5 stars Reviewed 14 October 2007

This Days Inn is so badly worn that I cannot recommend it at all.
The toilet seat was peeling, the floor had holes in it. The check in lady was surly and refused to let me have trip reward points because I was using a discounted rate. (First time that's happened to me at a Days Inn!)

  • Liked — location was convenient
  • Disliked — It's old, worn, and an obvious fire trap. Old junk AC units and charcoal grills littter the exterior
  • Stayed October 2007, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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KANSAS
Contributor
18 reviews 18 reviews
Reviews in 17 cities Reviews in 17 cities
49 helpful votes 49 helpful votes
“Not a good choice”
2 of 5 stars Reviewed 3 September 2007

Nice location, but would not stay here again.
Air Conditioner was not able to be regulated without guessing.
Knob would keep turning with no stopping point.
Sink for the bathroom, cold water had no stopping point on the handle. You had to keep turning and guess when it would shut off.
The toilet was stained so bad that you would think it had not been cleaned in a long time.
Laundry room...one couple in our party tried to do laundry and one of the washers was not working properly. They actually had to take the clothes out and put in other washer. Management was told that day that it was full of water and not washing. Two days later we went to do laundry before leaving and the washer was still full of water. Front desk acted as if it was no big deal.
Swimming pool tiles looked as if they had not been cleaned in some time.

  • Liked — I was in a good location
  • Disliked — The concern of the management for things that were wrong. Attitude
  • Stayed August 2007, travelled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about Ameristay Inn & Suites

  • Days Inn Knoxville
Address: 326 Lovell Road, Knoxville, TN 37922 (Formerly Days Inn West)
Price range (per night):* INR2,223 - 2,723

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