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Quality Inn Merchants Drive – reviews, photos

2.0 of 5
117 Cedar Lane, Knoxville, TN 37912
Hotel amenities
Quality Inn Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive
Ranked #26 of 91 hotels in Knoxville
4.0 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    13
    22
    4
    5
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Date Rating
Jeffersonville, Indiana, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Great place to stay.”
5 of 5 stars Reviewed 11 January 2012
2
people found this review helpful

Spent two days recently at this Inn. The room was clean, the bed comfortable, all supplies including towels, coffee, and toiletries were in our room, and most importantly, EVERYTHING worked. The heating system, the plumbing, the lights, and even the hair dryer were working great!! We also had a flat screen TV and refrigerator.
The staff was friendly and courteous. The convenience of good places to eat was so nice that we never had to use our vehicle to look for anything. We were not bothered by road noise, or noisy guests. I would recommend this Quality Inn to anyone, and plan on staying there whenever we are in the area. Thank you so much.

Room Tip: They have smoking room available.
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  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Suzie A about Quality Inn Merchants Drive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundee, OH
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“Great Value for the Money”
4 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

Those of you with pets know how impossible it is to find a decent hotel that will accept them. It's doubly hard if, like us, you have more than one animal. More often than not, if they take them, they charge an exorbitant fee. This hotel only charged $10 per pet per night. Since the room rate was reasonable, this is definitely affordable.

We actually lived in Knoxville for 13 years so we know this area well. This exit has everything you need. There are multiple restaurants accessible on foot, as well as a grocery store practically next door. Our room was clean and well furnished. It contained a microwave, fridge, table, two chairs, and an armoire. Our bathroom was clean and generously stocked with linens. The breakfast was hot and fresh.

My only complaint with this hotel is with the outside. There is a ridiculous amount of litter on the grounds. There were beer cans, empty beer cases, pop bottles, liquor bottles . . . . we even saw a crack pipe that had been fashioned from a Dr. Pepper bottle. Pet owners -- if you'd clean up your own messes, more hotels might actually rent to us! That said, the hotel should make itself responsible for cleaning up what pet owners do not. There was a really nice grassy area right outside our door and literally inches off the sidewalk was a HUGE pile of dog mess. We were there for 2 days and none of this was touched. All of this litter and mess probably could've been picked up in about 15 minutes.

All in all, a great value for the money. We'd stay there again.

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask amishamy about Quality Inn Merchants Drive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Muskegon, Michigan
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
“Decent Place to stay”
4 of 5 stars Reviewed 14 December 2011

This was a decent place to stay, could have been a little cleaner. The location was quiet but our neighbors were not. I really don't appreciated being woke up at 10:45 pm and again at 2:00 am by someone pounding on doors. I realize this is not the hotels fault but after traveling for 12 hours, we were beat. I notice most hotels do not clean along the walls and in corners and this one was no exception. On the whole, it was good. The front desk clerk was very helpful when we checked in and recommended a good restaurant within walking distance. Make sure you ask for any discout there is.

Room Tip: Rooms on east side are quieter.
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  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Doris C about Quality Inn Merchants Drive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janesville, Wisconsin
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Would Stay Here Again”
5 of 5 stars Reviewed 4 December 2011
1
person found this review helpful

I am a frugal traveler and will accept pretty much anything clean and comfortable without complaining. This motel exceeded my needs.

The room was clean and comfortable. All the amenities (internet access, towels and toiletries, coffee and ice) were adequate. TV was fairly new flat screen. Beds were very comfortable. Complimentary breakfast was very good, eggs, waffles, biscuits and gravy, cereal, yogurt, juice.

The desk clerk recommended the restaurant across the street for dinner. The restaurant was very good choice and because we mentioned staying at the motel we received free deserts.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ElmWI about Quality Inn Merchants Drive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
“Good overnight stop that's pet-friendly!”
3 of 5 stars Reviewed 15 November 2011

If you're looking for a four or five star hotel, look elsewhere. If you want a good overnight stop that's pet friendly, keep reading.

We made an overnight stop here on our way to Atlanta. While not a new hotel, it is maintained in good condition. There's plenty of parking and-surprise--no potholes in the parking lot! (You can't say that about a lot of businesses nowadays.)

The room, sink area, bathroom and bedding were clean. We asked for extra towels as the standard supply left in the room isn't really enough for two adults.

The hotel is located less than 1 minute off Interstate 75 with restaurants and gas stations in the area.

A big thank you to this Quality Inn's management and staff for being a pet-friendly hotel!

And yes, we would stay here again!

Room Tip: If you belong to Choice Privileges and have points expiring by the end of the year, you can buy poin...
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  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask pshediack about Quality Inn Merchants Drive
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Additional Information about Quality Inn Merchants Drive

  • Quality Inn Knoxville
  • Hampton Inn Knoxville
  • Merchants Drive Quality Inn
  • Knoxville Hampton Inn
Address: 117 Cedar Lane, Knoxville, TN 37912
Price range (per night):* INR4,113 - 4,835

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