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Quality Inn Merchants Drive – reviews, photos

2.0 of 5
117 Cedar Lane, Knoxville, TN 37912
Hotel amenities
Quality Inn Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive
Quality Inn Merchants Drive
Ranked #26 of 91 hotels in Knoxville
4.0 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    13
    22
    4
    5
    0
Date Rating
Muskegon, Michigan
Senior Contributor
22 reviews 22 reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
“Decent Place to stay”
4 of 5 stars Reviewed 14 December 2011

This was a decent place to stay, could have been a little cleaner. The location was quiet but our neighbors were not. I really don't appreciated being woke up at 10:45 pm and again at 2:00 am by someone pounding on doors. I realize this is not the hotels fault but after traveling for 12 hours, we were beat. I notice most hotels do not clean along the walls and in corners and this one was no exception. On the whole, it was good. The front desk clerk was very helpful when we checked in and recommended a good restaurant within walking distance. Make sure you ask for any discout there is.

Room Tip: Rooms on east side are quieter.
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  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Doris C about Quality Inn Merchants Drive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janesville, Wisconsin
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
“Would Stay Here Again”
5 of 5 stars Reviewed 4 December 2011
1
person found this review helpful

I am a frugal traveler and will accept pretty much anything clean and comfortable without complaining. This motel exceeded my needs.

The room was clean and comfortable. All the amenities (internet access, towels and toiletries, coffee and ice) were adequate. TV was fairly new flat screen. Beds were very comfortable. Complimentary breakfast was very good, eggs, waffles, biscuits and gravy, cereal, yogurt, juice.

The desk clerk recommended the restaurant across the street for dinner. The restaurant was very good choice and because we mentioned staying at the motel we received free deserts.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask ElmWI about Quality Inn Merchants Drive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dayton, Ohio
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
“Good overnight stop that's pet-friendly!”
3 of 5 stars Reviewed 15 November 2011

If you're looking for a four or five star hotel, look elsewhere. If you want a good overnight stop that's pet friendly, keep reading.

We made an overnight stop here on our way to Atlanta. While not a new hotel, it is maintained in good condition. There's plenty of parking and-surprise--no potholes in the parking lot! (You can't say that about a lot of businesses nowadays.)

The room, sink area, bathroom and bedding were clean. We asked for extra towels as the standard supply left in the room isn't really enough for two adults.

The hotel is located less than 1 minute off Interstate 75 with restaurants and gas stations in the area.

A big thank you to this Quality Inn's management and staff for being a pet-friendly hotel!

And yes, we would stay here again!

Room Tip: If you belong to Choice Privileges and have points expiring by the end of the year, you can buy poin...
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  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask pshediack about Quality Inn Merchants Drive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gadsden, AL
Senior Reviewer
10 reviews 10 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Great location”
4 of 5 stars Reviewed 14 November 2011

We stayed here Veteran's Day to attend a concert at the Knoxville Civic Coliseum. It was very easy to find and the two rooms (although not too big) were sufficient for our needs. We had 4 people in one room and 2 in another. There was an Applebee's and Cracker Barrel both conveniently located (could have walked to Applebee's), as well as an O'Charley's that was also within walking distance. Several gas stations located with easy access to and from. The hotel was located near a light so it was not hard to get in and out and the interstate was easily accessible from the hotel as well. Front desk staff was very nice. They had what appeared to be a reasonable breakfast included in the room stay, but we didn't stop to eat before getting back on the road. The beds were amazingly comfortable, and we had a hair dryer, iron and ironing board, small fridge and microwave included.

  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MJRDCR about Quality Inn Merchants Drive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DC
Contributor
20 reviews 20 reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“Great road trip stop (takes pets for cheap!)”
4 of 5 stars Reviewed 13 September 2011
1
person found this review helpful

My husband and I had to stop sooner than expected on our road-trip. We quickly made reservations on our way to the hotel with no issue at all. We checked in around 4:00 p.m., had dinner and spent the rest of the night watching the cable provided in the room. Of most importance is that the room was in amazing condition and was super clean. Also, there are plenty of restaurants surrounding the hotel that you can walk or drive to; nothing fancy, but plenty of options. The hotel was also easy enough to get to from the interstate and the price was amazing for a quick one night stop over. The parking lot wraps around the hotel (you can see your car from your room) so you don't have to walk far to get from your car to your room. The staff was friendly, and checking in and out was efficient. The pet fee was $10 per pet.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
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Additional Information about Quality Inn Merchants Drive

  • Quality Inn Knoxville
  • Hampton Inn Knoxville
  • Merchants Drive Quality Inn
  • Knoxville Hampton Inn
Address: 117 Cedar Lane, Knoxville, TN 37912
Price range (per night):* INR4,113 - 4,835

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