We stopped for the night on Oct. 25, 2011. It was our first stop at this hotel, about 10:15 PM, We checked in and showered to get a good nights sleep. While in the shower I noticed severel places in the tile grout that had mold in it (6 or more). when I reached to get a towel, a wash cloth fell offand it was relly dingy & stained badly..We were so tired that my husband said we would show it to management in the morning.we went to bed.They desperately needed fabric softner. The sheets were extremely rough. At check-out my husband ask for the manager & was told they weren't there, he showed the wash cloth to front desk & was told they didn't know how it got there, he mentioned the mold & mildew & they didn't appear to be the least bit concerned. No apology or anything.. We were appalled at the disinterest of the hotel staff.
- Clarion Knoxville
- Clarion Hotel Knoxville
- Knoxville Clarion
