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Sleep Inn & Suites - Johnson City – reviews, photos

2020 Franklin Terrace Ct., Johnson City, TN 37604
Hotel amenities
Sleep Inn & Suites - Johnson City
Sleep Inn & Suites - Johnson City
Sleep Inn & Suites - Johnson City
Sleep Inn & Suites - Johnson City
Sleep Inn & Suites - Johnson City
Sleep Inn & Suites - Johnson City
Ranked #12 of 20 hotels in Johnson City
3.5 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    2
    5
    0
    2
    2
Date Rating
Tampa, Florida
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Stay far, far, far away from this nightmare!!!!”
1 of 5 stars Reviewed 29 January 2011
1
person found this review helpful

This place should close while remodeling the entire hotel at once. STINKS. New carpet and paint. Noise.Debris and crap all over the floors. Can't walk the hall. Constant banging by workers. Meanwhile, staff ignores the customers. Instead of taking care of guest needs, sits around on guest computer playing on Facebook. Concierge ignores guests to Twitter or text. Feet on desk. Dressed like slob. Nothing in breakfast area works. Watered down pancake batter. Juice machine broken for days. No gravy made. It's all got plastic hanging all over the place. Couldn't get the tv to work downstairs. It's horrible. Mostly it's the STENCH. Paint AND carpet. My pregnant companion is in hell.

  • Stayed January 2011, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Nauseated about Sleep Inn & Suites - Johnson City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wilmington, NC
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“We'll be back”
4 of 5 stars Reviewed 21 September 2010

Our son lined up this reservation for us, and he did a good job! The motel is a little hard to find, but our navigation system put us at the front door with no problems; it might have been dicier without it. The fact that it was over a long weekend may explain why it was less than half full, but it was also delightfully quiet. The staff was pretty lackadaisical and seemed more attentive to games on the guest's computer than to the guests themselves! When I called the front desk to say that our coffee supply had not been replenished, I was told I could come to the desk and get some more! Although that attitude left a sour taste in the mouth, the rest of the experience was much more pleasant. I've already made reservations for our next visit!

  • Stayed September 2010, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask GypsyBob about Sleep Inn & Suites - Johnson City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milwaukee, Wisconsin
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Good value for a suite, nice that they allow dogs.”
4 of 5 stars Reviewed 11 August 2010

We stayed at the Sleep Inn in early August. Suite was about $135. It was more quiet than we expected, a nice bonus. Our small crated dog cost a $10 fee, very reasonable compared to what some other chains are charging. Facility was clean, breakfast included waffles, cereal, fruit - nice basic assortment. Suite was a queen bedroom with bath and an adjoining room with fridge, sink, sofa bed. Door between the rooms. TV's in both rooms, free wireless. Staff was polite. I'd recommend it.

  • Stayed August 2010, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask RoadWarrier99999 about Sleep Inn & Suites - Johnson City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, D.C.
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
22 helpful votes 22 helpful votes
“Ok - not great”
2 of 5 stars Reviewed 10 July 2009
1
person found this review helpful

The room was pretty clean, so I hope that the owners got the message on stepping up the cleanliness. It's located in a fairly good location, near the highway if you're passing through, and right next to a truly fantastic Atlanta Bread Company sandwich, soup, dessert, and salad place. The free breakfast at the Sleep Inn was more than adequate, clean, neat; and friendly enough housekeeping and breakfast staff.

However, the front desk crew needs BIG improvements. The 20something woman who checked me in was hostile and rude (... all I said was I'd like a room for two nights, please): She sighed, grimaced, flew my papers around -- kinda crazy, schizophrenic-type. I was even concerned she even knew my room number, no kidding. She either needs meds, or forgot to take them. And the older guy at the front desk -- maybe her supervisor/owner? -- was completely out to lunch, borderline cationic. Maybe a relation of the aforementioned female colleague. No customer service sense. I did forget toothpaste, and was able to get a sample toothpaste from another guy at the front desk later that evening - he was half asleep, but helpful.

Overall, I'd say if the Comfort Suite down the street is sold out, this is an acceptable back up.

  • Stayed June 2009, travelled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask ted0314 about Sleep Inn & Suites - Johnson City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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TN
Senior Contributor
35 reviews 35 reviews
Reviews in 26 cities Reviews in 26 cities
7 helpful votes 7 helpful votes
“Dump!”
1 of 5 stars Reviewed 5 April 2009

Do not stay here, repete DO NOT STAY HERE! This hotel is a dump, i had to change rooms 3 times due to unclean sheet and hair (the short kind) on the bedspread. The rooms smelled stale and the desk clerk seemed to be in a coma. I'm a gold member with choice hotels and normally don't have a problem with these hotels, but not this time.

  • Stayed March 2009, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask OTR67 about Sleep Inn & Suites - Johnson City
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Sleep Inn & Suites - Johnson City

  • Sleep Inn Johnson City
  • Johnson City Sleep Inn
Address: 2020 Franklin Terrace Ct., Johnson City, TN 37604
Price range (per night):* INR4,835 - 4,947

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