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Executive Inn & Suites – reviews, photos

2318 North Highland Avenue, Jackson, TN 38305
Hotel amenities
Executive Inn & Suites
Executive Inn & Suites
Executive Inn & Suites
Executive Inn & Suites
Executive Inn & Suites
Executive Inn & Suites
Ranked #23 of 25 hotels in Jackson
2.5 of 5 stars 14 Reviews
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14 reviews from our community

    Trip type
Traveller rating
    1
    5
    0
    1
    7
Date Rating
Ripley, Tennessee, United States
1 review
2 helpful votes 2 helpful votes
“Rude & Insulting to our Culture”
1 of 5 stars Reviewed 12 December 2011
2
people found this review helpful

We had an error on a booking we had done. We called to speak w/ the manager the night of the booking. The lady that answered was very rude to us. We called the next morning to speak w/ a manger & the guy insulted us to no end! He asked my husband if he disciplined me & then had the nerve to tell us that we couldn't read because we are from Ripley!! I wouldn't stay here ever just on principle for the fact that they don't even have respect for our culture here in America & want to impose the Al Qaida rules on us!! Yes, I did say that!

  • Stayed December 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Service
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Ask Kimberly B about Executive Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
1 helpful vote 1 helpful vote
“"Who gonna make tha bed"”
1 of 5 stars Reviewed 6 December 2011 via mobile
1
person found this review helpful

I found a coupon for this hotel and decided to stay due to price. I entered the lobby which is very small that also contains the breakfast area. I asked the gentleman at the counter if they had a room available for the night and he replied "Yes". I then requested to see the room before checking to assure of the cleanliness of the room. He agreed and gave me a key but the tone in his voice changed to sounding a bit perturbed over it.

I entered the candidate room and to my surprise was impressed with the cleanliness of the bathroom, though small, for being such an old hotel property. I then went to the bed to check it. When I pulled the cover back the case in the pillow was filthy. The sheets has stains on them and were not fitted. Also very thin. I checked the other pillows and they appeared to be clean. I then took the pillow with the filthy case in hand, turned around, and he was standing there. The first thing he said was "what are you doing? Who's gonna make tha bed?". I replied "huh", and he then proceeded to state this phrase to me two more times with increasing volume to his voice. I looked at him and showed him the pillow case and was going to request a clean one and take the room. But he started yelling at me to "make the bed and he didn't care about the filthy pillow case.". After this I half a$$ed made the bed and walked over to him, handed him the key And walked out. He tried to block the doorway but he moved when he realized I was not going to stay. He then followed and was once again yelling at me to take the room now because I "un-made the bed" (pulled the bed spread back to expose the pillows and a bit of the bottom sheet) and I told him due to his attitude I would not. He then said " it is good enough for all these people so it good enough for you!" and I told him that they were looking for a "cheap place to stay". He then told me to "go pay $135 at the Hampton to stay" and I told him I would. He also claimed I was just "looking" at the room to use the bathroom since it occurs frequently. I told him to f**k off and left.

I would avoid this place like the plague. Horrible service. And yes, I did go to the Hampton!

  • Stayed December 2011
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Sorgel about Executive Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Jackson, Tennessee
1 review
“Most horrible place I have seen”
1 of 5 stars Reviewed 14 July 2011

The bed had blood on it , pillows were stained so bad that I didnt want to lay my head down, the room was so diseased infected looking that I have ever seen. I do not recommend this hotel to anyone

  • Stayed July 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask disquised about Executive Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
1 review
1 helpful vote 1 helpful vote
“Great and friendly staff!”
4 of 5 stars Reviewed 21 April 2011
1
person found this review helpful

We had a great stay, the breakfast was good, the room was great and the staff was really friendly. if you are traveling with a car, this is a great place to stay. The staff was very helpful with everything. The pool thou was in a bad location, but other from that we can absolutely recommend it!
Two swedish girls

  • Stayed March 2011, travelled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask pillemull about Executive Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jackson, Tennessee
1 review
1 helpful vote 1 helpful vote
“This HORRIBLE!!!!!!!!!!!”
1 of 5 stars Reviewed 2 October 2010
1
person found this review helpful

This place is disgusting with magots and flies everywhere ! Hard towels and dirty tubs and bad carpet also there is a horrendous smell. The towlet are ruff and the smelly bathroom smells pissy. Smells like smoke and stuff ( but it is what it is). DO NOT STAY HERE YOU COULD DIE LOL I'M FORREALL!!!!!

  • Stayed October 2010, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask whitney2h4u about Executive Inn & Suites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Executive Inn & Suites

2318 North Highland Avenue, Jackson, TN 38305
Price range (per night):* INR2,835 - 3,001

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