This hotel looked great on the outside and the lobby. The room, however, was truly awful. I'm sure the bed was clean, but we checked out without staying because for $98 it should have been MUCH better. The bathroom was dirty looking, the walls were bare, there were no curtains, it looked like an unfinished room. It would have been fine, except for the price. We checked into the Econo Lodge and it was a bigger room (dated, but clean) for $60. I don't mind paying $98 for a hotel, if it is updated, clean, and well-appointed. The Signature was NOT.

This hotel is simply okay. Very comfortable beds, walking distance to food, minimalistic. Definitely overpriced for what you get. Breakfast was a joke. For a room that cost over $100 you expect more than Tang and stale Walmart buns for breakfast. Staff was nice.

This hotel should cost $75 a night. If they charge you more than that, don't bother. Staff slow, rooms low class, the whole thing is haphazard. i would not reccomend it.

I reserved two rooms here during a trip when I needed to stay in Jackson two nights and no hotel seemed to have rooms available on one of the nights - except the Signature Boutique! That should have been a warning! The rooms were minimalistic, to say the least. They were generally clean, although my shower had two hairs on the tile that looked as though they could have been left by Crystal Gayle - how a cleaner could have overlooked them is beyond comprehension. I went to the vending area to get two bottles of water - the machine took my money, gave no water, and refused to refund the money (there was no indication water was sold out). I asked the desk clerk about this who replied, "I've been told to say the vending machines are contracted to another company - we're not responsible and I don't keep any money to make change anyway." I replied, "I'm not looking for change - I'm looking for a refund of money put into a machine on your property which did not produce the product for which I paid." The clerk replied, "I'm not supposed to do this, but I know where I can get you some water" and returned with two bottles of warm water. Another guest was at the desk and asked for an extra bottle of shampoo and was told "We're all out of shampoo." In fact, I needed an extra towel and went back to the desk and was told, "We've had a run on extra towels, but I might know where one is." The desk clerk entered a closet and returned with a gold thread-bare towel that had been used for who knows what - but it didn't really matter, as the white towels and wash cloths in the room were so thread-bare they felt like sandpaper. Noise was also an issue, as I was awakened at 3:00 AM by a hallway argument. Not surprisingly, the clerk did not ask how my stay was upon checkout. My advice is to avoid this hotel at all costs unless there are no other rooms available in Jackson and you must stay there.