Got a top floor room as requested, was very quiet, clean and comfortable. Nothing around the hotel except 2 other hotels so need to drive to restaurant or supermarket etc. Staff excellent. Good gym facilities, pool and hot tub although this wasn't working when we were there it wouldn't turn on. We have stayed in other similar hotels of a lesser quality for a similar price such as best western, quality in. Etc and it's disappointing not to get even a simple breakfast in the courtyard considering their image is 'better' than other hotels. Also no fridge or microwave in room which again would have been nice. Does have flat screen tv and good free wifi too, plenty of parking as well. Was a lovely hotel, if they included breakfast then it would be even better!

We stay at the Courtyard in Jackson every time we visit our son at Union University. I am a loyal Marriott customer and this Courtyard is my favorite. The front desk staff is very friendly and accomodating. JC is my favorite, but they are all very nice. The rooms are clean and the beds are comfortable. The grill serves great food and the staff is the best. I definitely recommend this hotel to anyone who is staying in Jackson.

We stayed at Courtyard Jackson, TN this past weekend. The beds and pillows were absolutely wonderful! The grounds were very nice and the staff was superb. The room we had was large and we just thoroughly enjoyed our stay. If we need to stay in Jackson again, we will certainly stay here again! They have a nice bistro for a breakfast but it is pricey. The food we had from the Bistro was real good, though. You can order Starbucks from the Bistro when it is open or they have complimentary coffee in the lobby. They also have a little market where you can buy snacks. There is a pool and an exercise room here, too, but we did not have time to visit either one. It is right by the interstate so you have easy access to it, but it is far enough away from it that the noise was not a problem. When you get off at the exit, you will find the street to enter at the back of the Hampton Inn right next door. Drive through the parking lot to get over to Courtyard. The Hampton Inn is only about 5 years old as of 2011, this Courtyard is about 3 years old, and there is a Residence Inn also at this exit (another Marriott brand) that is just a few months old. This is a developing area so there is not much around the hotels right now. It is at Exit 83 I believe on I-40. Go down to exit 82 and especially to exit 80 and you will find many, many places to shop and eat. The room and bathroom were real clean, the room has a small refrig tucked behind a cabinet door, the TV is very good, and there is WiFi. We did not travel with our pets this time, but I did see a sign that said all pets must check in. Typically Marriotts charge a pet cleaning fee so I imagine this one would, too. But they do allow pets here. If you are looking for a hotel near Jackson, consider this one! We told them our stay was absolutely wonderful and it was!

The room was lovely, as was the lobby. The fitness center had just five machines, but enough for a run. The breakfast was fine, and the staff friendly. Trouble was I was on the side of the building facing the Interstate (they were sold out and couldn't switch me).

The windows are not well constructed and the noise was very loud all night. The Hampton next door is much better built. In addition the hot water was all out the second morning (at 8:45).

On the plus side the bed was comfy, the tvs good, and room very clean, and the nice staff. Still I would not stay again if I had the freeway side.