Friendly staff (Brad was great), nice pool, nice rooms, good breakfast. No complaints.

This was an overnight stay for our anniversary. My husband checked in so I don't exactly know how that experience went. We didn't make any reservations but did call around because we wanted a jacquzzi suite. This was the only hotel that we called that had one. The price was a little steep but it was our anniversary so we wanted to splurge a little. The room was quite cozy although the pillows were so tiny. The jaquazzi was awesome although getting to the point of using it was a little problem. I went over to turn on the water and noticed the hot knob wouldnt work and just kept spinning. I was so upset but thank goodness my husband knows plumbing because he fixed it temporarily so we could at least enjoy our night. It kinda made me a little grossed out because I got to thinking, it was obvisous it was broke and you would think that hosekeeping would notice it since they clean the jaquzzi last right and would have maintenance fix it? Or did they clean the jaquzzi at all???

Due to the good experience with other baymont inn, i stayed here on the way to Dallas to stay a night. However, I would not have stayed if I had a choice and If that were not after 10PM and if I had not been tired. The lobby is very old with laminated floor which explain the overall quality of this hotel. The carpet, wall,painting, hardware are very old and needs work. The lock on outside door does not work and broken. I got itches as soon as I got in the room. I don't think the carpet was vacuumed properly. The bed was old and making squeeky sound whenever I moved. The noise from highway was terrible and I woke up serveral times. Also noises from aisle, other rooms could be heard. I eneded up sleeping 5 hrs and couldn't sleep any longer. Their internet is terribel and it barely works. I tried half an hour and gave up using.

The breakfast they provided is a joke. This hotel is equvaleient to knight inn which is one of the cheapest on the road. This is total disappointmet with baymont inn franchise. I would never stay in the franchise again. This hotel needs total make over

I checked in on March 13, 2010, for a one-night stay. My normal procedure is before I unload my belongings, I check to make certain that the drains are not slow, and that the water pressure is adequate. My inspection revealed that the tub was draining very slowly so the Desk Clerk reassigned me to another room. I checked the drains, the water pressure, and all was well, so I accepted the room. After I unloaded my belongings, I discovered that the refrigerator did not work. I reported that issue to the front desk.

At approximately 10:00 p.m., I noticed considerable foot traffic (running back and forth) and loud voices coming from the room above. I contacted the front desk and asked if a new guest had just checked in. I was told “no but that the children had just gotten out of the pool.” I figured that they would settle down so I took some Tylenol PM and let the matter go. At some point after 11:00 p.m., despite the nose, I did to fall asleep. However, that sleep was short-lived as I was awakened at approximately 1:30 a.m. by the same noise. Again, I contacted the front desk. At that time the Desk Clerk went upstairs to investigate. A few minutes later I received a phone call from the clerk who informed me that she could hear noise in the room but that the noise “was not excessive.”

I was perplexed by that response because to me it was obviously excessive or I would not have been awakened by all the commotion. I informed the Desk Clerk that the term “excessive” was subjective, but unless she was implying that I had woken myself to phone in such a complaint, that it was obviously excessive to me. Keep in mind that all of this was occurring on the night that clocks are switched to Daylight Saving Time. Therefore, by the time we were having this conversation, it was almost 3:00 a.m. The Desk Clerk offered to move me again to another room. I contemplated the offer but decided to suggest an alternative. I informed the Desk Clerk that by the time I expended the energy transferring my belongings, it would be impossible to fall asleep again. I asked if I could merely lie down in a vacant room and return my room to shower. My thought process was that this approach would be beneficial to me as well as the hotel. They would only to change the bed and would not have to fully service another room. I did manage to fall asleep again sometime after 4:00 a.m.

At the time of checkout, I was asked if all was OK with my stay. I was a bit perturbed as the hotel obviously knew that I had gotten virtually no sleep, and that my stay was not a pleasant one. The Desk Clerk called the General Manager. He spoke with me and was most cordial but his proposed resolution was totally unsatisfactory. Management's solution was to discount the room by 15 percent. It was communicated to me that if I was unsatisfied, I should call 1 800 Baymont. Subsequent to returning home, I checked the reviews of this property on Trip Advisor. Comments of a similar nature have been posted by other travelers. It is my belief that either the floors are extremely thin, or the hotel staff place families with children without consideration for the guests beneath them.