I was in Jackson to visit family, and made the reservation in advance based on a referral. Have you ever heard the expression, "if you want something done right, do it yourself?" It applies here. I was in a room that was among a block of rooms that hardly ever get rented out (this was also confirmed for me by a hotel staffer), which was very obvious when I opened both the complementary hand and facial soaps provided by the hotel, and they crumbled into my hands! It's a good thing I don't go anywhere without my own!! The room was also located near the back of the hotel facing the empty, eerie looking parking lot and dumpster. It's a good thing I was visiting family because there's no way I was coming in at night alone without being accompanied. I had the same experience as "wanderingtheworld200," in that 1) I also did not feel very safe or comfortable in this area; and 2) I also had a nearby dope-smoking occupant! I get the feeling a lot of locals use this hotel as a "getaway" on party weekends and we out-of-town visitors end up mixed into that scene/location. Additionally, they de-activated my key card after two nights even though my original reservation (which was made well in advance) was for three nights. When I went to the front desk to have this corrected, no apology was offered for the inconvenience, the hotel clerk only bragged that "he's the only one who pays attention to that kind of detail." I was disgusted, to say the least!! I go could go on and on, but in the spirit of limitations, I'll close by saying that the television show "Undercover Boss" would have a heydey wth this one! It would be a sad discovery for the owner(s), but he/she need to know!!!
Room Tip: If you absolutely have to stay here, request a room on the bottom floor, as close to the front lobby...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC