I've never written a hotel review before, but I feel that it is my duty to warn fellow travelers of this particular Days Inn. We were passing through Jackson, TN on our two-day long road trip back home, so we weren't looking for a 4-star hotel or anything.
We arrived around 2 am local time, and we were relieved that someone was available to let us check-in. We were assigned to a room closest to the interstate - I wish I remembered the exact room number.
Anyway, so my husband and I grabbed our two dogs and some bags and entered the room together. Our dogs jumped on one of the double beds and started scratching right away. That should have been my first clue. The room seemed really dirty, so I decided to check for signs of bedbugs just to be safe. I had done my research and knew what to look for, though to my knowledge I've never encountered them before. I couldn't believe my eyes when I looked under the first pillow - there was a patch of either droppings or eggs!! We stood around for about 5 minutes talking about what our plan was - we were so tired and weren't sure where we could find a place to stay this late. But in that 5 minutes, the bedbugs started coming out!! A small one emerged from behind a picture frame that was mounted on the wall above the bed with the droppings. Eww!!! It totally freaked us out. My husband tried to kill it with his shoe or something, but the thing wouldn't die! We started gathering our things in a hurry, and as I was about to turn off the lamp by the door, a big bedbug crawled across the inside of the lampshade! We bolted out the door. Days Inn refunded our money, and we informed them of the bedbugs. To their credit, they seemed shocked, so hopefully they're doing something about it now. Bedbugs are so hard to get rid of, though, so I hope they work to get rid of them completely. By the way, even though we were in the room for only a short amount of time, I later found bedbug bites on my arm. (fyi - bedbug bites typically form some pattern on your skin. I had two bites that were lined up with each other on my forearm.)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 December 2011
This Days Inn location is more than confident that we don't and never at any time had a problem with bed bugs. We use a well known national brand exterminating company that has come to our property and inspected all the rooms on a monthly basis and has assured us that there is no such bed bug infestation in for which we can prove with documentation number 66108896 from the company we use. On top of that management, housekeeping and maintenance crew inspect each room going as far as to even take the beds apart to check, in which still no activity has been found. Furthermore the City of Jackson Health Department comes twice a year and does random inspection in which we have always gotten an A and this can be proven by the paper that we post in the lobby with our score on it everytime they come. All this documentation can be faxed upon request to anyone who would like to see these papers from the city and from the exterminater. Everyone of our staff members have frequently spend the night here as well as the owner and his family. Having said all this we hope that you will see that we have a nice Days Inn here with many returning guest and no other complaints of bed bugs have ever occured, we hope this information will be useful to you
Thank you,
Rita Perrygin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC