Hotel was nice-clean. We were bothered by someone calling our room all night. We have stayed there before during our travels. We will stay again. Hopefully our caller will not be there next time.

We were on a cross country trip from texas to new York and this by far was the worst place we have ever stayed in our lives. The room smelled like a moldy ashtray. The hallways were filled with giant bugs and the bed linens felt like slimy mushrooms. The elevator was not working and we were put on the second floor.The customer service was the only nice thing about thisplace. Wait to the next exit on the interstate before you stop at this dump unless you are in the mood for a sleepiness night and a case of bed bugs!!!!!

My wife and I stayed here for one night after reading some positive and negative reviews. We found the staff warm, friendly and helpful. The room was good and the beds were second to none! The breakfast was on par with other Holiday Inn Express and was serviced well. The staff was constantly checking and refilling items.
The driveway entrance should be improved because it makes it seem like you are going to a lesser quality place than it really is. A slight musty smell in the room disappeared after starting the AC. We definitely will stay here again.

My family and I have learned to look for Holiday Inn Express Hotels when we travel because they are typically very clean and offer great amenities and a good breakfast, which is especially great when you have children! However, this location was quite a disappointment. First of all, the clerk was a doorknob...he barely spoke to us when we came in and we asked for some suggestions on a place to eat dinner. He said he had never eaten at the Loretta Lynn Restaurant which shares the paking lot with the hotel. In fact, he said he didn't know anywhere good to eat. Ummm.....thanks! The hotel was not clean and it was pretty run down for what seemed to be a pretty new hotel. Our room was very muggy and smelled stale. Also, we really did find out that there is not one good place to eat . All of the restaurants in the area were pretty scary looking. We had to go 16 miles to find a Sonic that looked decent. You are better off stopping closer to Nashville if or Jackson, TN.