The only good thing about this hotel is it is within walking distance of a Kmart where you can catch a bus direct into the city. A pervading damp musty smell of carpet that needs cleaning badly greeted us on entering our room. They have the standard headboard and mirror to make the room look Best Western standard, but it fails on everything else. The fridge was so noisy we switched it off. The microwave was dirty from previous guests. The pillows smelt sweaty. It was clean but stained grouting and a general shabbiness made it looked uncared for. Instead of personal bottles of shampoo etc they have old fashioned soap and shape dispensers in the bathroom making it look very public toilet in style!no fluff left in the old towels....a sad place.
We had neighbors sitting outside their room drinking until late loudly, followed the next morning by a workman shouting at his mate, and we were on the quieter side away from traffic. Our AC unit was broken and would only stay on full blast which sounded like a hurricane going through the room, or off, which meant night sweats.
The breakfast was the usual fodder. No fruit on offer for the more health conscious and the fruit juice definitely wasn't fruit juice as we'd recognize it.
It's a 15-20 min drive into town to hit Music Row - which you have to do - but trying to get in/out from downtown at rush hour is horrendous.
Oh, and as for high speed wifi - forget it. When we complained as it just didn't stay logged on and was hellishly slow, nothing changed. Eventually after a day we were told they had recently changed service provider - really? isn't telling your provider your needs one of the basics before signing up with them?

We stayed at the Best Western Fairwinds August 18 thru 22, 2011. The hotel staff was pleasant and knowledgable of the area. The rooms were clean, the bed was comfortable and the WiFi was fast. The breakfast was similar to those offered in more expensive chains. The pool was very clean, well maintained and warm. We needed a nice, clean, comfortable place to rest during a activity filled, long weekend and the Fairwinds provided just that. Do not hesitate to book your next Nashville trip at the Fairwinds, just minutes from Downtown Nashville.

I arrived to find out that "I" had made a mistake when I booked the room and so I was expected to stay in a smoking room with a 5 month old baby. After threatening to go to another hotel, the cleaning staff cleaned a non smoking room for me (at midnight), and thank goodness they did. However it did take almost 45 minutes that my family (5 month old) had to sit and wait while it was being cleaned. There was never a "sorry", it was MY fault. ( i stay 35 nights a year in a hotel and have NEVER had this problem.

Another family was with me and I was charged $50 more than them, even though he had NO discounts and reservations was made on the phone, the 800 number, in the same hour or so. Of course when I brought that to their attention there was nothing they could do ( or cared to do).

I paid for my two nights in cash rather than leaving it on my Debit card because I was told that if I paid cash they would not even authorize my debit card for the stay. I paid cash and when I checked out the charge for the full amount was put on my card... when I asked the same lady in the lobby I was told that "I must not have told them I would be paying cash".

The hotel was full of Truckers and I felt that because of the business that they were doing with different corporate companies, they didn't need my dollar. I say that because everything was my fault and I was never told sorry for the mistake or the inconvenience.

The billing problem was a Best Western problem... For that reason I will never stay again.

This is no fancy hotel, but a clean, friendly place to stay. We stayed one night on our way south and one night on our way back home. Both rooms we stayed in were clean. All staff interactions were pleasant, and we had a great hot breakfast. All at a very low rate!